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Jacksonville Kia
Jacksonville, NC
579 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 579 reviews
Verified Customer
November 28, 2023
Take your business elsewhere. The service department is lazy and condescending. The make you wait 1-3 hours and charge $160, Tires don't get checked, fluids don't get topped off The service department is lazy and condescending. The make you wait 1-3 hours and charge $160, Tires don't get checked, fluids don't get topped off. These people rip their customers off and wonder why they have terrible reviews. More
by Your neighborhood crazy lady
Employees Worked With
Kenny and the entire service department
November 27, 2023
Lovely people always take great care of me while I am in there getting work done at the dealership there getting work done at the dealership More
by Atodd626
November 24, 2023
Terrance Hoffman was our salesman and he was great! Second car thru him. Great service Second car thru him. Great service More
by chopperjohn67
Employees Worked With
November 21, 2023
Always so helpful. Service department is great. We I go I don’t have to sit all day. Service department is great. We I go I don’t have to sit all day. More
by CONNIEHALSO
Employees Worked With
November 21, 2023
Our sales person was great but there is a lack of communication between finance and the sales people, causing us to have to hand over money we were prepared to use. We were told no down payment then communication between finance and the sales people, causing us to have to hand over money we were prepared to use. We were told no down payment then we were told at signing we had to pay $1000 and it was the salespersons fault. It was not just her, it was everyone involved fault. It was terrible they just blamed her. More
by AHC11
Employees Worked With
Other Employees :
I didn't talk to them. I don't know who this is
November 19, 2023
I feel like I was mislead with the warranty. I thought I could service the vehicle at any location and wasn’t informed about the military for life program. I thought I could service the vehicle at any location and wasn’t informed about the military for life program. More
by Onechicano
Employees Worked With
