Jacksonville Kia
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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I currently own my 8th car from this dealership and have always been very pleased with how I was treated and the care given every time I have had my car serviced. always been very pleased with how I was treated and the care given every time I have had my car serviced. More
Kenny never once reached out to keep me updated. Someone else got in touch with Kenny and became the point of contact. Kenny never communicated to me stating "hey I'm just going to be fully in touch Someone else got in touch with Kenny and became the point of contact. Kenny never communicated to me stating "hey I'm just going to be fully in touch with so and so" I was expecting updates about the vehicle and never got a single one. This happens every time I come in. More
Jacksonville Kia is number one regarding professional customer service! They’ve always ensured that everything I needed was done to my satisfaction! customer service! They’ve always ensured that everything I needed was done to my satisfaction! More
Never able to get ahold of maintenance shop or parts. Have contacted numerous times with no regard to being able to acquire parts or receive help. Have contacted numerous times with no regard to being able to acquire parts or receive help. More
Got me in and out in a timely manner. The advisor was courteous and friendly. The advisor was courteous and friendly. More
Casey was excellent. He met all my needs in picking out my car. Everything I asked for in my car he made sure I had it and more. He was very pleasant and took his time. H He met all my needs in picking out my car. Everything I asked for in my car he made sure I had it and more. He was very pleasant and took his time. He even checked on me after my purchase. Casey was the best sales representative I've ever dealt with when purchasing a vehicle. Casey did a great job but the guy who handle the money was horrible and rude. Had it not been for how pleasant and hardworking Casey was in make sure I got a great deal on what I wanted I would have pulled out on the deal. But like I said, Casey exceeded my expectations and that's what kept me at Kia. Glad I got the Telluride and not the Palisade. Customer service means everything to me. Thank you Casey for your great service in helping me pick out my vehicle and getting a great deal. If you are looking to buy a car, go check Casey out at Jacksonville Kia in NC. The drive was well worth it minus the one rude guy. More