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Jacksonville Kia

Jacksonville, NC

4.4
578 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 578 reviews

January 17, 2024

The people working at Jacksonville KIA are very pleasant and know how to talk to people and the service is excellent More

by VETHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Prompt service. Clean facility. Great selection . Good explanation of features. Willing to help locate elsewhere More

by cml1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

There was a recall that was noted but not fixed, should have fixed the recall. More

by Ladysharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Since Jacksonville Kia has taken over, service department has dropped to untrustworthy! Had a service contract which was not honored and when brought to their attention several times, still nothing was done More

by vickiemae84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
January 17, 2024

They’re pretty quick with getting us in and out, never had to wait for more than an hour. Everyone was very friendly. More

by brittanyneal9713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
January 17, 2024

Process was pretty painless, fast, courteous and above all FAIR Thank you Jacksonville Kia! Dawn More

by dmcintyre484
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk was most helpful as well. Handled most of the process.
January 17, 2024

They are amazing with helping to find a car in your monthly price range. They even make sure that it has what you want. More

by carroll0717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charvez Dingle
January 17, 2024

The sales person was easy going and great to work with. She was very helpful! More

by ddrivera76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

The customer service was exceptional. Kind and polite. No issues at all whatsoever. Reasonable as well More

by Moses Odhiambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Rachael the sales lady was spectacular! Lance had all the paperwork ready to go, no waiting around! More

by Les
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachael and Lance
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