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Jacksonville Kia
Jacksonville, NC
577 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 577 reviews
January 26, 2024
Very helpful and ready to get things done. The salesman were nice and ready to help as soon as I arrived, great customer service and bright attitudes. A very welcoming environment. The salesman were nice and ready to help as soon as I arrived, great customer service and bright attitudes. A very welcoming environment. More
by PICKETTINDUSTRIES
Verified CustomerEmployees Worked With
Don't remember the spelling of the name
January 26, 2024
Very helpful and encouraging, warm and welcoming environment. Very professional and blunt. Will heavily consider coming back in the future. environment. Very professional and blunt. Will heavily consider coming back in the future. More
by PICKETTINDUSTRIES
Employees Worked With
January 23, 2024
Everyone was very nice and helpful. Salesman was very knowledgeable about the suv that I purchased Salesman was very knowledgeable about the suv that I purchased More
by cyswhaley
Employees Worked With
January 23, 2024
The dealership was nice and organized. Easy to follow. The employees were very helpful in helping me find a secondary option since my first option wasn’t available. Easy to follow. The employees were very helpful in helping me find a secondary option since my first option wasn’t available. More
by jtmurrell2
January 21, 2024
Awesome customer service and they have wonderful patience aren’t pushy and are flexible with the customer needs aren’t pushy and are flexible with the customer needs More
by Elena Marie
January 21, 2024
Nice clean dealership. Service and parts professionals were nice and helpful. Seemed to have a decent inventory. Terence Hoffman is helpful but not pushy. He took time to g Service and parts professionals were nice and helpful. Seemed to have a decent inventory. Terence Hoffman is helpful but not pushy. He took time to go over most of the vehicles features. We would do business here again More
by demheels478
January 19, 2024
Smiling faces, Employees greet and assist in anyway. Pet friendly. Provides Uber to and from where you need to go with approved Distance. Pet friendly. Provides Uber to and from where you need to go with approved Distance. More
by Nadinehardensharpe
Employees Worked With
Other Employees :
Forgot . Already did a survey more than two weeks ago.
January 19, 2024
Terence was a pleasure to work with. Made the entire leasing process easy. Highly recommend. Made the entire leasing process easy. Highly recommend. More
by TRISHZEMPLE
Employees Worked With
January 18, 2024
I was issued an appointment convenient to me and was taken in sooner than expected. The work was performed properly and promptly. My car was ready sooner than promised. All was thoroughly explained. taken in sooner than expected. The work was performed properly and promptly. My car was ready sooner than promised. All was thoroughly explained. More
by toolset_larvae0o
Employees Worked With
Service Department
