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Jacksonville Kia
Jacksonville, NC
577 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 577 reviews
February 26, 2024
Friendly prompt and informative He was friendly, prompt and informative. He was attentive to making sure what was available while I waited for my vehicle. and informative. He was attentive to making sure what was available while I waited for my vehicle. More
by withoutmuch
Employees Worked With
Kenneth Morgan
Verified CustomerFebruary 23, 2024
Took my car there to get fixed for a motor replacement picked up my vehicle and broke down 20 minutes after picking up. Had to pay to get it towed back to the dealership. The tech that worked on the car b picked up my vehicle and broke down 20 minutes after picking up. Had to pay to get it towed back to the dealership. The tech that worked on the car broke my alternator bolt when they placed the motor back in by over tightening and I had to pay to have it fixed! It should have been 0 cost to me More
by mstincity
Employees Worked With
Chris
February 20, 2024
Took car in for ignition switch recall. When I left the stereo wasn't working properly. At that time I mentioned resetting it. They looked at it and said it wasn't their fault. They said it When I left the stereo wasn't working properly. At that time I mentioned resetting it. They looked at it and said it wasn't their fault. They said it would be $175 to diagnose. I reluctantly agreed. They concluded that the USB port needed to be replaced. Parts were over $400. I declined and left. When I got home I decided to try resetting the stereo and it fixed it. I returned to the shop and complained but got nowhere with them. Instead of taking 5 seconds to try resetting the stereo, they went through the whole diagnosis process, charged me over $200 after taxes and misdiagnosed the problem. I'm not happy with them and have let all my friends know. More
by usacmoto
