Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jacksonville Kia
Jacksonville, NC
628 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 628 reviews
February 27, 2025
I was very pleased with my service, the employees and the quality of work performed. quality of work performed. More
by dlazo
Verified CustomerEmployees Worked With
February 26, 2025
Minivan issues addressed and corrected on time! Pretty sure I talked to every one of the service writers and they were all very helpful and professional. Pretty sure I talked to every one of the service writers and they were all very helpful and professional. More
by wlyles65
Employees Worked With
February 26, 2025
I would give a 5Star review but still waiting for reimbursement of rental fees. The tow truck driver recommended by your service team never provided a receipt, so I had no towing bill to forward with reimbursement of rental fees. The tow truck driver recommended by your service team never provided a receipt, so I had no towing bill to forward with the rental car fee. My daughter’s car is a K5 GT 2022 in for warranty service, there were no loaner/courtesy vehicles so we had to rent her a car. The service was excellent…a reimbursement will easily get you a 5+. More
by RMARTIN44MG
Employees Worked With
February 25, 2025
Done a really great job with fixing the problem and the staff was very nice. staff was very nice. More
by jamesraycole
Employees Worked With
February 19, 2025
Kirk was very friendly, patient, and kind to us, we left very happy with our brand new 2025 Kia K4. Also than you to management and other sales man (did not get his name) that helped us get our paper work d very happy with our brand new 2025 Kia K4. Also than you to management and other sales man (did not get his name) that helped us get our paper work done and was also patient with us as well. You guys were very amazing we appreciate yall alot More
by JULIAFUN28
Employees Worked With
Kirk
February 19, 2025
This dealership is always friendly, fast and efficient. They take care of all needs in a timely manor. Very respected and always happy to lend a hand. Recommend them to all family and friends! They take care of all needs in a timely manor. Very respected and always happy to lend a hand. Recommend them to all family and friends! More
by mjsegada25
February 17, 2025
I had such an amazing experience at this dealership. The staff is AWESOME 10/10 recommend. I will definitely be coming back again!!! The staff is AWESOME 10/10 recommend. I will definitely be coming back again!!! More
by patlewis2021
Employees Worked With
February 11, 2025
Even though they are currently under remodeling construction, they keep things running like a wwllboiled machine. construction, they keep things running like a wwllboiled machine. More
by debi.rogers6919
Employees Worked With
February 10, 2025
Very professional, clean and quick process for an oil change. Definitely will be back again change. Definitely will be back again More
by OATESSHARETHA
Employees Worked With
February 09, 2025
Fast Service, great communication. All issues explained in detail. Top notch customer service. Will recommend to family and friends. All issues explained in detail. Top notch customer service. Will recommend to family and friends. More
by Angela.huffman
