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Jacksonville Kia
Jacksonville, NC
577 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 577 reviews
April 26, 2024
Everyone was pleasant and polite. They took their time and were thorough and Explained everything to me. They took their time and were thorough and Explained everything to me. More
by melindakwest82
Verified CustomerEmployees Worked With
April 25, 2024
Customer service was good, scheduling was good,service and work performed good and the service time great thank s and work performed good and the service time great thank s More
by Mmontford 2
Employees Worked With
April 25, 2024
Said they ordered me a part, that would be in within 2-3 days.. that was almost two weeks ago and they have never called me days.. that was almost two weeks ago and they have never called me More
by A.EALY1
Employees Worked With
April 22, 2024
Good service, detailed, professional and quick. Customer service explained what was done and answered all my questions Customer service explained what was done and answered all my questions More
by Shawe6995
Employees Worked With
April 21, 2024
Always drop off my car and wait while service is performed. Estimated time for completion is spot on, most times less. performed. Estimated time for completion is spot on, most times less. More
by JMZ
April 21, 2024
I appreciate such great consideration, communication, product knowledge, and professionalism shown by all personnel that I interacted with. product knowledge, and professionalism shown by all personnel that I interacted with. More
by deborah.hoffman
Employees Worked With
Terence Hoffman
April 19, 2024
Kia of Jax, NC has been nothing but professional in helping resolve our maintenance issues. helping resolve our maintenance issues. More
by Rogersja_99
April 19, 2024
Had car towed to dealership, explained the major issue and asked for them to check a couple other issues. 4 days later only replaced a battery and said it was complete. Knew something was off when asked t and asked for them to check a couple other issues. 4 days later only replaced a battery and said it was complete. Knew something was off when asked to write on a post it note, really. No computer notations. Got a new battery and now the other issue i asked to check is back. Have to put in service AGAIN. More
by Tbonetd123
April 19, 2024
Great customer service, very friendly. Good communication over multiple days, with multiple questions I asked. Good communication over multiple days, with multiple questions I asked. More
by KOVACHMFT
