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Jacksonville Kia

Jacksonville, NC

Overview
Employees
Reviews
Vehicles
4.4
681 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 681 reviews

May 16, 2025

I am utterly disgusted with the level of professionalism. Service department is a joke . All they care about is taking your money. Don’t put yourself through what I went thru. I will never even let them put More

by Mike
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie
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May 16, 2025

I've never had a bad experience at Jacksonville Kia. Everyone on the phone is always very friendly, informative and able to answer any questions. Kenny always goes over what is being done with my vehicl More

by katlyn_henshaw
Recommend Dealer
Yes
Employees Worked With
Kenny
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May 15, 2025

Excellent customer service Brought my vehicle from Wilmington about an hour away just for the customer service. More

by GREGATLEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025

Kept in contact with me throughout the entire process and made sure the repairs were complete correctly! Highly recommend! More

by Cody Baum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Morgan
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May 13, 2025

Good service, sometimes they act a little agitated, of course we all have bad days, but it should never be taken out in the next customer. More

by juanitawashington58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli, is wonderful, Travis and Chris
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May 13, 2025

This dealership helped me out with a payment plan to get a major repair done. More

by TJNEWTON0914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vance
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May 12, 2025

Awesome sauce, just as expected. Thank you Jacksonville Kia’r. We appreciate allah you folks. More

by c_vance84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenton Rouse
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May 11, 2025

Kurt was an amazing person. He was very patient with me and helped me find the car that I loved. All the staff members were amazing as well. More

by Ashley Mitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025

Everyone was extremely kind and courteous at the Kia dealership. Very prompt service and not a long wait. More

by Lynsyfisher8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025

Funny and the sales person was very informative The manager was polite and gave us a fair price for the car we bought More

by CARLOSPEREZ.JR
Recommend Dealer
Yes
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