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Jacksonville Kia
Jacksonville, NC
538 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 538 reviews
Verified Customer
October 30, 2024
Very impressive how knowledgeable the sales person knew about the vehicle without referencing any manuals. about the vehicle without referencing any manuals. More
by valniques
Employees Worked With
October 29, 2024
I recently had a fantastic experience at the Kia dealership and can’t say enough good things about it! From the moment I walked in, the staff was incredibly welcoming, friendly, and eager to help. T dealership and can’t say enough good things about it! From the moment I walked in, the staff was incredibly welcoming, friendly, and eager to help. They took the time to understand exactly what I was looking for and patiently answered all my questions, making sure I felt comfortable and informed every step of the way. The team went above and beyond to ensure that my experience was smooth and enjoyable, without any pressure. It’s clear that customer service is a top priority for them, and their dedication really shows. If you’re considering a new car or just want to browse, I highly recommend stopping by this dealership you’ll be in great hands! More
by UNIQUE.FITNESS1995
Employees Worked With
Charvez Dingle
October 27, 2024
Service providers were courteous and prompt. No complaints from my last visit. Many thanks to you No complaints from my last visit. Many thanks to you More
by Afbulla
Employees Worked With
October 26, 2024
Sales man was ok, but not clear on his information. It was a no haggle purchase but he was not to amicable when we asked him to try and get us a better deal. And told me EI had to have my DF214 with me It was a no haggle purchase but he was not to amicable when we asked him to try and get us a better deal. And told me EI had to have my DF214 with me “now” if I wanted to get the military discount. I had to almost argue to let me go home to get it in order to get the discount. The finance guy was just rude and has poor customer service. Just sign here and no thank you for choosing our dealership. More
by Chief
Employees Worked With
Kirk
October 24, 2024
Service Center Manager Robbie gave me World Class Customer Service. From the beginning to end just Great service. Customer Service. From the beginning to end just Great service. More
by DEZYRAESMITH
October 23, 2024
Great service. Offer lots of great deals and are very well with military and veterans Offer lots of great deals and are very well with military and veterans More
by Jeffrey Maish
Employees Worked With
October 23, 2024
An overall quick and painless experience. I was a walking and they were able to fit me in. I was a walking and they were able to fit me in. More
by TILWAND.SMITH
Employees Worked With
October 23, 2024
Was given a different online estimate than what I received when I paid for the services. Tires were rotated but not filled up with air. received when I paid for the services. Tires were rotated but not filled up with air. More
by aliciajcruzz
Employees Worked With
October 21, 2024
They were able to fi, diagnose, and fix my issues at little and no cost. little and no cost. More
by beltryan33
Employees Worked With
