Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jacksonville Kia
Jacksonville, NC
577 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 577 reviews
June 24, 2024
Prompt and professional service. Was told it would take one our to to complete recall work and it took 58 minutes. Was told it would take one our to to complete recall work and it took 58 minutes. More
by Mark.niro
Verified CustomerEmployees Worked With
June 24, 2024
No issues fast service. I’m glad I made the appointment to go there. I will continue to make my appointments there in the future I’m glad I made the appointment to go there. I will continue to make my appointments there in the future More
by LORAM18
Employees Worked With
June 22, 2024
Kind, quick and friendly store. They are patient and willing to let your newborn and toddler play very loudly in the waiting area lol They are patient and willing to let your newborn and toddler play very loudly in the waiting area lol More
by MARIAHSEARLES
June 21, 2024
The people at this dealership are amazing! First the girl I dealt with was very nice. Even when I kind of came off annoyed when she had to give me the bad news of the other dealership which w First the girl I dealt with was very nice. Even when I kind of came off annoyed when she had to give me the bad news of the other dealership which was the problem and not anything she had done at all. She was very professional. The guy at the front desk of the service side was so awesome too! He took time and explained things to me and again when the other dealership didn’t care what I understood, he made a bad situation a pleasant interaction. They even did updates on my car while I was there. I will drive from Morehead City to Jacksonville to have my car serviced by this dealership hands down. Thank you so much for your help. More
by MEAGANNICHOLE52085
Employees Worked With
June 20, 2024
I went in for a recall on my Kia Optima. The staff were very helpful and efficient. Thanks for assisting me. The staff were very helpful and efficient. Thanks for assisting me. More
by MOZINGO8357
Employees Worked With
June 20, 2024
Perfect place to find a great car and finding your price range after that it was super easy. The man who helped me was amazing at his job, I had fabulous help through the whole step of the way. I highly rec range after that it was super easy. The man who helped me was amazing at his job, I had fabulous help through the whole step of the way. I highly recommend Kia in Jacksonville! My car was defiantly the perfect match for me ! Thank you guys so much! More
by Savanah
Employees Worked With
June 15, 2024
Extremely friendly and looks out for your best interests! Respectful and knowledgeable! Fairly quick and always keep you updated Respectful and knowledgeable! Fairly quick and always keep you updated More
by aaabossi
Employees Worked With
June 15, 2024
The service personnel were friendly and accepted my car early. They called promptly after the service was complete. Would recommend this service department. Sales could use some work though. early. They called promptly after the service was complete. Would recommend this service department. Sales could use some work though. More
by JAZZYJAKERAY
Employees Worked With
June 15, 2024
Easy to work with. Great Service and great workers. Worked with me to find exactly what I needed. Great Service and great workers. Worked with me to find exactly what I needed. More
by bdoe046
