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Jacksonville Kia

Jacksonville, NC

4.4
577 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 577 reviews

July 01, 2024

First time coming to this dealership and the staff were very friendly and polite. Had no issues and would come back again. More

by SKYLERSANTOS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2024

Service department - very courteous and polite. Last time I had car serviced, tech forgot to put oil in car. At this service appointment, all I got was, “I apologize for that.” Didn’t even wash my More

by clear.donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Olivia
June 30, 2024

Good customer service and helpful a d understanding of what u want and working with u and helping you pick out what the best car and price range More

by Codywn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

Not credible! Refurbished my engine for oil consumption problem and still same problem exists now More

by RAYNA.DIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRIS VANCE
June 29, 2024

Don't care for the service department almost to the point that I wish I wouldn't have purchased the car. More

by 32MEN_RULE_1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Jasmin was definitely a big help and knew exactly what I wanted and made sure my experience was amazing!! I will be sending all my friends and family to Jasmin and Jasmin only when they say they need a new More

by cairramarie26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmin
June 26, 2024

Love this dealership. Kenny in Customer Service is the best. Jasmin in Sales is simply awesome. I am hooked on this dealership. More

by MARTYKEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Love the service department team! All so friendly from the phone call to picking up. They are on top of everything and I honestly have zero complaints about the Kia service departmen More

by ZAMORAFAM52822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

They were very nice, knowledgeable, and explain to me about the repairs my car needed More

by sislinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

Very Friendly staff, quick service! Always keep you informed! Would recommend to others! Thank you. More

by Rayonml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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