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Jacksonville Kia
Jacksonville, NC
584 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 585 reviews
January 22, 2025
My second time buying a car from Jacksonville Kia. Both times have been great experiences. Both times have been great experiences. More
by david.keckley
Verified CustomerEmployees Worked With
January 21, 2025
Kirk was amazing and made this a great experience for a first time buyer. He was very friendly and informative on showing me all the safety features on my car I left with no questions about anything. 10/10 first time buyer. He was very friendly and informative on showing me all the safety features on my car I left with no questions about anything. 10/10 More
by Anisa
Employees Worked With
Kirk
January 19, 2025
Great job, Helped with my car the same day they fixed it. I called on for a repair and they took care it and serviced on the immediate day . No other ever responded on one day. Than You, Craig I called on for a repair and they took care it and serviced on the immediate day . No other ever responded on one day. Than You, Craig More
by CRAIG.KLAYMAN
January 17, 2025
Staff was very friendly and efficient. Got us in and out . quickly. 2 thumbs up to the service department. What's off to the service manager. Got us in and out . quickly. 2 thumbs up to the service department. What's off to the service manager. More
by gbeagle86
Employees Worked With
January 15, 2025
Friendly, informative and efficient Took my vehicle right at appt time and the wait wasn't long right at appt time and the wait wasn't long More
by Les
Employees Worked With
January 15, 2025
The only frustrating that I hrun into there are no rentals for extended service times. It's my only car and when they say they need to keep it over night I don't have a way to work. rentals for extended service times. It's my only car and when they say they need to keep it over night I don't have a way to work. More
by JLLITTON
Employees Worked With
January 14, 2025
I was waited on promptly. Came in for a recall and was out with in 5 to 10 minutes because my vehicle was not included. In that recall after I had gotten a notice that it poss Came in for a recall and was out with in 5 to 10 minutes because my vehicle was not included. In that recall after I had gotten a notice that it possibly could be. Gentleman at the front desk was very polite More
by mamalynn
Employees Worked With
January 10, 2025
Satisfactory service experience start to finish recall completed and new batteries in both key fobs as requested completed and new batteries in both key fobs as requested More
by tedeschi.kathy2
Employees Worked With
January 10, 2025
Initially, picking up my car was very stressful. A lot of that had to do with the person helping us that day, but also the fact that we were not able to access loan like the way we thought we could A lot of that had to do with the person helping us that day, but also the fact that we were not able to access loan like the way we thought we could and could not back out of ordering the part. That being said being able to talk with Chris the next day Was very helpful and a solution was able to be reached that worked for everybody. I do enjoy his support and I’m glad he is at Kia. More
by nickieyow
