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Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.7
427 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years. Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
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11101 Nursery Field Dr.

Jacksonville, FL

32256

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Showing 427 reviews

January 09, 2026

I had a blessing of having Jaelyn Mitchell a nice young man be my service tech in assisting me with my jeep compass. He went above and beyond to make sure I had a positive experience while I waited for my More

by saraepick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelen Mitchell
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Jan 15, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, It is wonderful to read that Jaelen went above and beyond to provide you with a positive experience while assisting you with the needs of your Jeep Compass! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

January 09, 2026

Great upfront and transparent information. They preformed excellent warranty work on my jeep. I would absolutely recommend. More

by Jaysonpurvis847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarissa philip
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Jan 15, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Jayson, It is good to read about the transparent care and excellent experience that our Service Team offered you for the warranty work on your Jeep! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

January 05, 2026

Quick, and easy - no hassle purchase - which is exactly what I asked them for when I sat down. Ben and his manager Mike were great- definitely recommend! Finance manager was wonderful as well- all was don More

by karenmangin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben D, finance
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Jan 06, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Karen, We’re glad to know your purchase experience was quick, easy, and handled just the way you requested from the start. It’s great to read that Ben, Mike, and the Finance Manager provided helpful, professional support! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

January 04, 2026

Blake helped me out in choosing a 2025 Ram 2500 for my towing business. He was kind and answered every question I had. More

by Ivanbelenjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Phillips
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Jan 06, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Ivan, We’re glad to know Blake provided kind, knowledgeable support while helping you choose the 2025 RAM 2500 for your towing business and took the time to answer all of your questions along the way! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

January 04, 2026

Tone was so amazing through the process! Reggie in finance was great as well! The process was so easy and worry free. Any questions I had they answered More

by Allieleannrose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tone Parker
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Jan 06, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Allie, Thanks for sharing about the easy and amazing experience that Tone, Reggie, and the rest of our Sales Team provided you! We will share your 5-star review and feedback with our staff and Management Team. Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 30, 2025

Trevor was the best… had issue on Ram and he kept me up to date. More

by tabbab10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve —- manager
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Jan 03, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are delighted to read that you had the best experience working with your Service Advisor, Trevor! We will share your 4-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 28, 2025

Love my advisor Quenita. She is the best! She makes sure everything is taken care of. More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quenita Donald
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Dec 30, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Debra, It’s wonderful to know Quenita continues to take great care of you and ensures everything is handled properly! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 27, 2025

Clarissa is amazing when I am ready to purchase a new car I would purchase at Jacksonville Chrysler because of Clarissa. The service Clarissa gives is outstanding. More

by sapivinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa is an outstanding professional
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Dec 30, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, It is wonderful to read about the amazing care that Clarissa has offered you! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 22, 2025

One of the better car buying experiences. Jessica was awesome. Highly recommend Jacksonville Jeep to anyone looking for their next car. More

by J Kramer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
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Dec 27, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, Having a smooth and positive car-buying experience is always the goal of our Sales Team, and it’s great to see Jessica recognized for her awesome support throughout the process. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 18, 2025

Great experience. Ryan was very responsive and help diagnose the problem with my vehicle right away. I would definitely recommend. More

by Carly Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 21, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Carly, Your kind praises for our great and responsive Service Team are appreciated! We will share your 5-star review and recommendation with our staff and Management Team. We value your business and support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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