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Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.7
422 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years. Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
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11101 Nursery Field Dr.

Jacksonville, FL

32256

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Showing 422 reviews

December 30, 2025

Trevor was the best… had issue on Ram and he kept me up to date. More

by tabbab10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve —- manager
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Jan 03, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are delighted to read that you had the best experience working with your Service Advisor, Trevor! We will share your 4-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 28, 2025

Love my advisor Quenita. She is the best! She makes sure everything is taken care of. More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quenita Donald
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Dec 30, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Debra, It’s wonderful to know Quenita continues to take great care of you and ensures everything is handled properly! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 27, 2025

Clarissa is amazing when I am ready to purchase a new car I would purchase at Jacksonville Chrysler because of Clarissa. The service Clarissa gives is outstanding. More

by sapivinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa is an outstanding professional
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Dec 30, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, It is wonderful to read about the amazing care that Clarissa has offered you! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 22, 2025

One of the better car buying experiences. Jessica was awesome. Highly recommend Jacksonville Jeep to anyone looking for their next car. More

by J Kramer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
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Dec 27, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, Having a smooth and positive car-buying experience is always the goal of our Sales Team, and it’s great to see Jessica recognized for her awesome support throughout the process. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 18, 2025

Great experience. Ryan was very responsive and help diagnose the problem with my vehicle right away. I would definitely recommend. More

by Carly Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 21, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Carly, Your kind praises for our great and responsive Service Team are appreciated! We will share your 5-star review and recommendation with our staff and Management Team. We value your business and support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 18, 2025

My service advisor Jalen was amazing he made it an easy process from start to finish More

by secalindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen
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Dec 21, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, It is delightful to read about the amazing experience that Jalen was able to offer you! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 11, 2025

Tone our sales person was absolutely wonderful. What a great experience going to them. This is my 3rd time buying a Jeep Wrangler. They are absolutely wonderful More

by roseseibert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tone
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Dec 13, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We’re glad Tone helped make your third Jeep Wrangler purchase such a wonderful experience! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your continued trust, it means a lot! Feel free to share any additional comments with our Customer Support Manager, Donna Windsor, at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 10, 2025

Always got good honest service, purchased 4 cars from them over the years my lat go with them was a suspension problem on my 2019 jeep overland Cherokee, they quoted me almost 7k and said there was no g More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not rating employees, been to many over the years
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Dec 11, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Gary, Your loyalty over the years means a great deal, and it’s wonderful to know you’ve consistently received honest and respectful service on your vehicles. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Your comments regarding the suspension estimate on your 2019 Jeep Grand Cherokee are important to us, and we are sad to know that we did not meet your expectations. Should you have additional comments you would like to share, please do not hesitate to contact Donna Windsor, our Customer Support Manager, at dwindsor@jaxcjd.com so that we can improve the quality of our customer experience. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 07, 2025

Fast and easy. Aliyah had the vehicles i was interested in out front so I could compare them. More

by jrburke81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aliyah Withrock
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Dec 09, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, It is wonderful to read that our Sales Team was able to show you the vehicles you were interested in! We will share your 5-star review and feedback with our staff and Management Team. Thank you for being a valued customer with us! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

December 05, 2025

Great Dealership highly recommend. My family has been here a few times. Tone our salesman is great! All around great customer service. More

by Suzieg18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tone
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Dec 09, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are elated to read that Tone offered you a great experience and customer care! We will share your 5-star review and recommendation with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Manager, Donna Windsor, at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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