Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jacksonville Chrysler Jeep Dodge
Jacksonville, FL
435 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years.
Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 435 reviews
August 22, 2025
I love to go to this site. Everyone there is nice and respectful. Last time that visited, Michelle was the representative that help me with my tire issues, I gave her 5 ⭐️ Everyone there is nice and respectful. Last time that visited, Michelle was the representative that help me with my tire issues, I gave her 5 ⭐️ More
by Patriciamillard42
Employees Worked With
Michelle Fillyaw
August 17, 2025
Christopher Tamburri, Service Consultant, was especially knowledgeable of my vehicle and the services needed and to be considered, and was professional, efficient, and courteous, making the service experien knowledgeable of my vehicle and the services needed and to be considered, and was professional, efficient, and courteous, making the service experience pleasant and satisfying. More
by James
Employees Worked With
August 15, 2025
Aliyah Withrock was amazing she was extremely friendly and very knowledgable about all the features on the vehicles she was showing. She helped me leave with a vehicle I was super happy with and was withi and very knowledgable about all the features on the vehicles she was showing. She helped me leave with a vehicle I was super happy with and was within the price range I could afford. 10 out of 10 would recommend! More
by Jessiechynoweth
Employees Worked With
Aliyah Withrock 5 stars!
August 12, 2025
I arrived without an appointment, they greeted me politely and professionally, the work was done quickly and efficiently, I am happy with everything and recommend them. politely and professionally, the work was done quickly and efficiently, I am happy with everything and recommend them. More
by smorodinaalex0
Employees Worked With
Michele
August 11, 2025
This review pertains to my interaction with Ben, a salesperson at CJDR. The experience reflects a concerning gap in customer engagement and pricing transparency. Upon inquiring about a Fiat 500e—unsol salesperson at CJDR. The experience reflects a concerning gap in customer engagement and pricing transparency. Upon inquiring about a Fiat 500e—unsold on their lot for nearly a year—I was quoted approximately $11,000 for a 24-month lease, whereas a comparable vehicle in Tampa was offered at $3,500. Ben’s communication over the phone was unprofessional, bordering on arrogance, and indicative of inadequate customer-centric training. The disparity in pricing raises serious questions about market alignment—and I still want to know what the sales department is smoking to justify such numbers. More
by addakatlahemanth
Employees Worked With
BEN
August 11, 2025
Excellent service experi nice. Quickly worked into schedule and fixed with no issues. Was able to get in the next day, as opposed to 4 weeks for another dealership in town Quickly worked into schedule and fixed with no issues. Was able to get in the next day, as opposed to 4 weeks for another dealership in town More
by Scscott1014
Employees Worked With
Chris Tamburri
