4,800 Reviews of Jackson Acura - Service Center
Everyone in service are always awesome and very welcoming! This became my new favorite dealership until they stop the Valet service. Trying to get work at 7am and still drop my car off is a major h welcoming! This became my new favorite dealership until they stop the Valet service. Trying to get work at 7am and still drop my car off is a major headache. Hopefully, it comes back otherwise I’ll just stick to the shop I go to I’m Gwinnett or Cobb. More
I am always very pleased with the service at Jackson Acura! They are courteous, friendly and helpful. The waiting area is comfortable. Nick is my go-to guy and he makes sure I am given the service that’ Acura! They are courteous, friendly and helpful. The waiting area is comfortable. Nick is my go-to guy and he makes sure I am given the service that’s right for my car. More
Is good no problems we have the service on time recommendation splaying more stuff we need do in the future ! recommendation splaying more stuff we need do in the future ! More
Scott was very helpful, especially since I didn't have an appointment. Waiting room was very comfortable and a very nice man made me some coffee while I waited appointment. Waiting room was very comfortable and a very nice man made me some coffee while I waited More
From start to finish Yvonne was great! Repairs were completed on time, and the finished product was perfect! Car was cleaned and we were provided alternate transportation. Repairs were completed on time, and the finished product was perfect! Car was cleaned and we were provided alternate transportation. More
Jackson Acura employees are very courteous and polite. The customer service is great and the restroom are clean and smell good. The customer service is great and the restroom are clean and smell good. More
I didn’t have an appointment but I was able to get in and have an oil change done in a timely manner have an oil change done in a timely manner More
Yvonne Russell greeted me as I entered the facility and identified the type of service needed. She let me know that for the service needed it would be 90 minutes to complete. I went to breakfast and was identified the type of service needed. She let me know that for the service needed it would be 90 minutes to complete. I went to breakfast and was notified via text message about the progress and that I could text any questions. Before I finished my breakfast I received a chat letting me know they were wrapping up the service on my car with the link to the details. When I returned to the dealership Yvonne saw me enter and quickly processed me through and I was on my way. More
Great service, communicate with you through every step of the way. Good coffee and office space! the way. Good coffee and office space! More
I was able to make an appointment quickly and the wait time during service was reasonable. time during service was reasonable. More