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Jackson Acura - Service Center

Roswell, GA

4.8
4,800 Reviews

4,800 Reviews of Jackson Acura - Service Center

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August 18, 2022

Everyone in service are always awesome and very welcoming! This became my new favorite dealership until they stop the Valet service. Trying to get work at 7am and still drop my car off is a major h More

by Sherikhodge3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

I am always very pleased with the service at Jackson Acura! They are courteous, friendly and helpful. The waiting area is comfortable. Nick is my go-to guy and he makes sure I am given the service that’ More

by Jcflynn9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Jackson Acura responded

It's great to hear that Nick and our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura! We look forward to seeing you again.

August 18, 2022

Is good no problems we have the service on time recommendation splaying more stuff we need do in the future ! More

by mili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

August 17, 2022

Scott was very helpful, especially since I didn't have an appointment. Waiting room was very comfortable and a very nice man made me some coffee while I waited More

by peggycarrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 18, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 16, 2022

From start to finish Yvonne was great! Repairs were completed on time, and the finished product was perfect! Car was cleaned and we were provided alternate transportation. More

by nrose1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 16, 2022

Jackson Acura employees are very courteous and polite. The customer service is great and the restroom are clean and smell good. More

by Emwilliams905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

August 15, 2022

I didn’t have an appointment but I was able to get in and have an oil change done in a timely manner More

by Nicrob01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cameron was able to help, and we look forward to seeing you again!

August 14, 2022

Yvonne Russell greeted me as I entered the facility and identified the type of service needed. She let me know that for the service needed it would be 90 minutes to complete. I went to breakfast and was More

by jskroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

August 13, 2022

Great service, communicate with you through every step of the way. Good coffee and office space! More

by michele_hill90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Jackson Acura responded

Michele, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we look forward to seeing you again!

August 13, 2022

I was able to make an appointment quickly and the wait time during service was reasonable. More

by loiswill
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cody was able to help, and we hope to see you again!

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