Jackson Acura - Service Center

Alignment was not done correct but Brittany corrected it! My alignment was not done correct. My vehicle was still pulling to the left. Brittany took charge and did a wonderful job in correcting the pull. My alignment was not done correct. My vehicle was still pulling to the left. Brittany took charge and did a wonderful job in correcting the pull. The mechanic drove with me and explained everything. Prices for additional work needed for my vehicle should be less expensive. More

Initial Service Brittany was great in assisting in scheduling my service, explaining the process and completing everything within a timely manner. The overall proces Brittany was great in assisting in scheduling my service, explaining the process and completing everything within a timely manner. The overall process was very easy and painless. More

Warranty work Was in and out in less than 2 hours! So far car is doing GREAT! Would recommend these guys for future work! Thanks Nick for getting me taken care of! Was in and out in less than 2 hours! So far car is doing GREAT! Would recommend these guys for future work! Thanks Nick for getting me taken care of! More

Service Center Everything about Jackson Acura is first class. Facilities are very clean and everyone is very friendly and professional. Great waiting area with lo Everything about Jackson Acura is first class. Facilities are very clean and everyone is very friendly and professional. Great waiting area with lots of refreshment choices. I made an online appointment and they followed up prior to the visit for clarity on a service I was requesting. Met with me afterwards to explain specifics of service results . Highly recommend! More

SERVICE ON 6/17 Brittany was helpful and explained what was done and work coming due. She was friendly and made me aware I would receive survey. My only compmai.t Brittany was helpful and explained what was done and work coming due. She was friendly and made me aware I would receive survey. My only compmai.t would be when I had my cars serviced in Jacksonville Acura always provided a loaner to use so I did not have to wait or depend on van shuttle More

Wonderful new experience It was my first time there and it was a wonderful experience. They didn't force me for unnecessary service and answered all my concerns. It was my first time there and it was a wonderful experience. They didn't force me for unnecessary service and answered all my concerns. More

Excellent people and service Smooth operations over at this dealership. Customers and their cars are in good hands at Jackson Acura. Very pleased with service done to my car. Smooth operations over at this dealership. Customers and their cars are in good hands at Jackson Acura. Very pleased with service done to my car. More

Very Friendly and Professional The Service Dept. is very friendly and helpful through-out my experience. They went over what was needed and recommended what the next steps should b The Service Dept. is very friendly and helpful through-out my experience. They went over what was needed and recommended what the next steps should be. I would recommend your service dept. to future Acura owners. Thank you! More

Very efficient and positive experience Cody promised the service would be completed within a specified time and it was actually completed sooner than that. Dealership was comfortable and Cody promised the service would be completed within a specified time and it was actually completed sooner than that. Dealership was comfortable and made the short wait go by quickly. More

Service review Brittany is extremely helpful. Helped me with concerns on my car and is very prompt to assist with my needs over the phone and email. I highly recomme Brittany is extremely helpful. Helped me with concerns on my car and is very prompt to assist with my needs over the phone and email. I highly recommend working with her, she makes me feel very comfortable with their service department and definitely makes me want to keep coming back. More