Jackson Acura - Service Center

Prompt courteous, service I called at the last minute and they were able to work my car in. I've listed people that we have dealt with in the past. They are all professionals I called at the last minute and they were able to work my car in. I've listed people that we have dealt with in the past. They are all professionals More

Fast, efficient Very kind and friendly people, I went there a few times with no appointment and they helped me. The service is excellent and I would recommend this ce Very kind and friendly people, I went there a few times with no appointment and they helped me. The service is excellent and I would recommend this center to everyone More

Quick and easy Easy to make an appointment. Clear upfront pricing on what needs to be completed. No pressure to do anything unnecessary. Prices are higher than a loc Easy to make an appointment. Clear upfront pricing on what needs to be completed. No pressure to do anything unnecessary. Prices are higher than a local shop, but that is expected at the dealer. Service completed on time and exactly as priced. More

Scheduled transmission service I took my car in for scheduled service and received prompt and great service. The service was completed in the timeframe given and all my questions we I took my car in for scheduled service and received prompt and great service. The service was completed in the timeframe given and all my questions were answered. More

Excellent Service ! Courteous, fast and professional! I have had multiple people wait on me in the past and the high service level is always consistent. Thanks this ti ! Courteous, fast and professional! I have had multiple people wait on me in the past and the high service level is always consistent. Thanks this time for Brittiany and her professional and friendly attitude. More

Highly recommend Visited the dealership for an oil change and was met with exceptional friendliness and service! Britney was awesome with answering my questions and ke Visited the dealership for an oil change and was met with exceptional friendliness and service! Britney was awesome with answering my questions and keeping me informed on the procedure. The waiting area itself was as clean and customer friendly as it gets, and following the maintance, the car was washed and vacuumed free of charge. Service exceeded my expectations More

Radio repair Though I was not happy that I had to replace a radio, the service department was helpful. Car was diagnosed and fixed within 24 hours . A loaner car w Though I was not happy that I had to replace a radio, the service department was helpful. Car was diagnosed and fixed within 24 hours . A loaner car was requested and provided which helped in that I didn't have to suffer the inconvenience of not having a car during the repair More

Good service I am pleased with the customer service for my recent oil change. Price point is little bit high for some of the services but the customer service is g I am pleased with the customer service for my recent oil change. Price point is little bit high for some of the services but the customer service is great. More

Brittany is AMAZING!! Service was exceptional! Thanks to Brittany, best experience at Jackson! She went above & beyond to ensure my experience was great! Thank you so much Service was exceptional! Thanks to Brittany, best experience at Jackson! She went above & beyond to ensure my experience was great! Thank you so much for everything! More

Airbag recall My husband called on a Saturday to schedule to have the airbag recall on our TL taken care of. The girl's phone was messing up so she texted him. She My husband called on a Saturday to schedule to have the airbag recall on our TL taken care of. The girl's phone was messing up so she texted him. She told him he had an appt set for Wed, he realized there was never a time agreed upon so he called back on Monday and talked to the same girl, and she said the appt was set for 11am. I got there at 1050am, and the lady at the front says that I do not have an appt. She worked me in anyways, and then asks if we were told I could have a loaner, I say 'No.' She says, 'Good, bc we dont have any.' She then takes me back to the girl that will help get my car taken care of, who is the girl my husband had talked to, and she's less than talkative. Not friendly, but not necessarily rude. Ultimately, my car got taken care of, and that's what matters. Will I go back for anything else concerning my car? Probably not. Do I love my TL? Absolutely. More