Jackson Acura - Service Center

SERVICE ON 6/17 Brittany was helpful and explained what was done and work coming due. She was friendly and made me aware I would receive survey. My only compmai.t Brittany was helpful and explained what was done and work coming due. She was friendly and made me aware I would receive survey. My only compmai.t would be when I had my cars serviced in Jacksonville Acura always provided a loaner to use so I did not have to wait or depend on van shuttle More

Warranty work Was in and out in less than 2 hours! So far car is doing GREAT! Would recommend these guys for future work! Thanks Nick for getting me taken care of! Was in and out in less than 2 hours! So far car is doing GREAT! Would recommend these guys for future work! Thanks Nick for getting me taken care of! More

Very Friendly and Professional The Service Dept. is very friendly and helpful through-out my experience. They went over what was needed and recommended what the next steps should b The Service Dept. is very friendly and helpful through-out my experience. They went over what was needed and recommended what the next steps should be. I would recommend your service dept. to future Acura owners. Thank you! More

Very efficient and positive experience Cody promised the service would be completed within a specified time and it was actually completed sooner than that. Dealership was comfortable and Cody promised the service would be completed within a specified time and it was actually completed sooner than that. Dealership was comfortable and made the short wait go by quickly. More

Wonderful new experience It was my first time there and it was a wonderful experience. They didn't force me for unnecessary service and answered all my concerns. It was my first time there and it was a wonderful experience. They didn't force me for unnecessary service and answered all my concerns. More

Excellent people and service Smooth operations over at this dealership. Customers and their cars are in good hands at Jackson Acura. Very pleased with service done to my car. Smooth operations over at this dealership. Customers and their cars are in good hands at Jackson Acura. Very pleased with service done to my car. More

Service review Brittany is extremely helpful. Helped me with concerns on my car and is very prompt to assist with my needs over the phone and email. I highly recomme Brittany is extremely helpful. Helped me with concerns on my car and is very prompt to assist with my needs over the phone and email. I highly recommend working with her, she makes me feel very comfortable with their service department and definitely makes me want to keep coming back. More

I Great Service Very efficient for warranty repair. Offered transportation which was nice. Completed job with no complications. Service area very clean and well organ Very efficient for warranty repair. Offered transportation which was nice. Completed job with no complications. Service area very clean and well organized. Personnel knew my arrival as had appointment. More

New to the Acura family I just bought a 2015 Acura MDX and I stopped in to have a spare tire installed and Jackson Acura was great. Brittany, my service advisor was top shelf I just bought a 2015 Acura MDX and I stopped in to have a spare tire installed and Jackson Acura was great. Brittany, my service advisor was top shelf. I will be bringing my car there from now on. More

Wonderful & Quick Service I visited this location for a few issues and the Acura team informed me of what was needed and not needed and repaired the minor issues with no charge I visited this location for a few issues and the Acura team informed me of what was needed and not needed and repaired the minor issues with no charge in a timely manner. More