4,799 Reviews of Jackson Acura - Service Center
Very Pleased! Brittany did an excellent job of handling my service appointment and I was pleased with the service I received. I appreciated her service advice and t Brittany did an excellent job of handling my service appointment and I was pleased with the service I received. I appreciated her service advice and the comfortable waiting area. More
Happy customer Brittany was very proactive in assisting the service process. I appreciated her actively seeking me out to make sure that I was satisfied with my ser Brittany was very proactive in assisting the service process. I appreciated her actively seeking me out to make sure that I was satisfied with my service. More
Professional staff; excellent customer service! The staff are always very professional and I feel valued as a customer. I trust their advice and have never doubted they were providing me with accur The staff are always very professional and I feel valued as a customer. I trust their advice and have never doubted they were providing me with accurate information and guidance. Cody Johnson was very helpful with my last two maintenance appointments. More
Excellent service I went in for an oil change and had a very pleasant experience. Nick was very helpful and professional. The work was completed sooner than expected an I went in for an oil change and had a very pleasant experience. Nick was very helpful and professional. The work was completed sooner than expected and the waiting area was clean and comfortable. I highly recommend this dealership for both the purchase and service of your car. More
Good Job They did a good job handling normal maintenance and also a recall item covered under warranty. They had the part in stock and completed the work the s They did a good job handling normal maintenance and also a recall item covered under warranty. They had the part in stock and completed the work the same day. Big picture, they were great in this regard. The only critique I have is I did wait around for a time while they determined what work needed to be done, then for the loaner car. Also, I almost couldn't get my car returned the same evening because the Atlanta traffic was terrible and I returned the loaner car after the service department closed. I called ahead and was told it wouldn't be a problem and then it was. Everything worked out. More
Great dealer Bought an MDX new car at Jackson Acura, and had great buying experience. So after six minutes coming back for first service, great service and fast. Bought an MDX new car at Jackson Acura, and had great buying experience. So after six minutes coming back for first service, great service and fast. More
very satisfied I was satisfied with my service experience. Jackson is the only place my car has been serviced sine I bought it. The reps are always courteous and pro I was satisfied with my service experience. Jackson is the only place my car has been serviced sine I bought it. The reps are always courteous and professional. Brittany was my service rep this past time and she was helpful, kept me informed of the progress of my car maintenance work. Very satisfied. More
Awesome service Awesome staff everyone is very helpful. I had many questions and they really took the tome and helped me understand. Highly recommended for service a Awesome staff everyone is very helpful. I had many questions and they really took the tome and helped me understand. Highly recommended for service and any other needs. I highly appreciated being able to drop my vehicle and be picked up by shuttle. Shuttle service was great. More
Excellent Service The service at Jackson Acura was excellent! They towed my car for free and replaced my flat tire when I didn’t have a spare. The pricing was fair and The service at Jackson Acura was excellent! They towed my car for free and replaced my flat tire when I didn’t have a spare. The pricing was fair and all of the employees were wonderful. I would recommend Jackson Acura. More
Great Service. A great service department. The service team is very professional and right on with their recommendations of repair. They have some very knowledgeab A great service department. The service team is very professional and right on with their recommendations of repair. They have some very knowledgeable technicians that keep my car running like new. More