Jackson Acura - Service Center

Love working with Yvonne. She is a professional and knows her stuff! I trust her completely. She is a professional and knows her stuff! I trust her completely. More

Communication was great and I felt I was treated with respect. Very professional operation from start to finish. respect. Very professional operation from start to finish. More

It’s my first time visiting Jackson. I purchased my car used from another dealership. Everything was nice including coffee and snack bar, the only complaint I had was it smelled like s I purchased my car used from another dealership. Everything was nice including coffee and snack bar, the only complaint I had was it smelled like smoke inside. More

Exceptional customer service and very knowledgeable. I’m keep in the loop from start to finish when I receive service from this dealership. I highly recommend this location. I’m keep in the loop from start to finish when I receive service from this dealership. I highly recommend this location. More

I am very satisfied with the quality of customer service that I received from Jackson Acura!! that I received from Jackson Acura!! More

I called to schedule an appointment twice, left messages, and never got a call back. I had two long visits for the same item due to no parts. Parts were delayed significantly with no time estimate. Repair ti and never got a call back. I had two long visits for the same item due to no parts. Parts were delayed significantly with no time estimate. Repair time on the second visit was about double what was estimated based on unfamiliarity with the ZDX platform. Some of these items are out of your control, i.e. GM parts delivery. I know the ZDX is an oddball GM product. More

Cody is knowledgeable and helpful. He does a good job explaining the problem and solution. Also provides a timeline for how long the work will take. He does a good job explaining the problem and solution. Also provides a timeline for how long the work will take. More

I appreciate his prompt action and kind explanation about the reason of the flat tire etc.. the reason of the flat tire etc.. More

I loved that there were no 'games' and the leasing experience was painless and easy. And I got the impression of high integrity and honesty. experience was painless and easy. And I got the impression of high integrity and honesty. More

The visit went smoothly. We worked with Yvonne. The work was done promptly, and our questions were answered to our satisfaction. We worked with Yvonne. The work was done promptly, and our questions were answered to our satisfaction. More