Jackson Acura
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I purchased a used Acura MDX in June and was greatly impressed with our sales associate Jim Duncan. He was friendly and very knowledgeable about the car we were purchasing. He was extremely friendy to impressed with our sales associate Jim Duncan. He was friendly and very knowledgeable about the car we were purchasing. He was extremely friendy towards our children in trying to make the process easier and comfortable for them. I would highly recommend him as the right sales associate for your Acura purchases. More
I just pursued a new Acura TL from Jackson Acura in Roswell. Their pricing beat all others. The staff was well informed, from the sales person to the finance representative. I would defiantly recom Roswell. Their pricing beat all others. The staff was well informed, from the sales person to the finance representative. I would defiantly recommend Jackson Acura to all!!!!!!!!!!!!!!!!!!!!!!!! More
First of all Paul was extremely easy to work with - the type of guy who can cut through the bull and get to the important things: price, APR and what you'll need to get with the car - for an overall pictur type of guy who can cut through the bull and get to the important things: price, APR and what you'll need to get with the car - for an overall picture of what you're spending. Paul is also a person that knows what he's selling inside out - and shows you everything in a way so as not to overwhelm you and give you enough info so you can use the feature and explore more as you use the car more and more. And he's a man of his word. Mike was great to work with on the financing and the add-ons you need and the ones you dont need. He's a no pressure kinda guy that laid the options out for you and told you what most people prefer to get. Again a very easy experience where you're not getting pressured. On top of everything, it's doesn't hurt that the Acura is a stunning car -both in looks and features. I'd recommend Jackson Acura over my other car buying experiences any day. More
My experience was 1st class at Jackson Acura. We shopped quite awhile and always came back to Jackson ... NICE people, never pushy. They actually CARE about Customers. I would recommend Jackson Acura (and quite awhile and always came back to Jackson ... NICE people, never pushy. They actually CARE about Customers. I would recommend Jackson Acura (and particularly Jim Duncan) without hesitation. More
Traveling around Atlanta on business,I stoped by Jackson Acura where I found the service dept. to be one of the friendliest and most honest and upfront with their service process. My Acura was completed in Acura where I found the service dept. to be one of the friendliest and most honest and upfront with their service process. My Acura was completed in a timely manner and they even washed it up for my all with out having an appointment. They explained everything so I could understand and answered my concerns, putting my mind at ease. I even wonder onto the sales floor when I spoke with Jim Duncan a very professional sales consultant, even knowing that I was in for service and had no intention of buying a new vehicle he took time to explain some of their new products to me. If I live closer I would go back and buy from them. But I live over 200 miles away.:( More
The sales person we worked with was actually great but the sales manager that was brought in to "close" the deal was horrible! He kept saying he wanted to "earn our business" but his tactic was to try to the sales manager that was brought in to "close" the deal was horrible! He kept saying he wanted to "earn our business" but his tactic was to try to guilt us into buying a car right then and there. He practically called my husband stupid for walking away from just a great deal - he only came down $1,000 off of the list price on a $35,000 car. The facilities are beautiful and the inventory was good but I would NEVER go there again nor would I recommend Jackson Acura to any of my friends or family. We did end up buying an Acura at Ed Voyels Acura - what a difference! More
My used car purchase was a very fast and pleasant experience, normally a sales process can take a very long time, but this one was very fast. Staff was very nice and very knowledgable, facilities wer experience, normally a sales process can take a very long time, but this one was very fast. Staff was very nice and very knowledgable, facilities were one of the nicest around and kept very clean. Would recommed dealer to other people very quickly. More
Whenever I go to the dealership, I get greeted right away, my service adviser is always friendly and knowledgeable about the issues I have with my car and I am not paying an arm and a leg for the servic away, my service adviser is always friendly and knowledgeable about the issues I have with my car and I am not paying an arm and a leg for the services. Plus the dealership looks fantastic. Great place to take your Acura. More
Jackson is a new dealership in Roswell. It is impressive with large panes of glass, marble floors, coffee bar, etc. But, don't judge a book by its cover. This is a classic example of putting all thier effor with large panes of glass, marble floors, coffee bar, etc. But, don't judge a book by its cover. This is a classic example of putting all thier effort into appearance, and very little in to employee experience. I brought my car in because the engine was running rough. After many delays and days (and no straight answers), I finally walked back to the service area to find that my cars cylinder head had been removed, because the mechacnic (and I use that term loosely) had damaged the valves while trying to diagnose the problem. Needless to say, I will never trust them with my car again. You have been warned. More