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Jackson Acura

Roswell, GA

4.8
6,822 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,822 reviews

April 16, 2018

Service Brandon is excellent and very friendly and answered all my questions genuine. I highly recommend Brandon. Excellent service with Acura and i am More

by ACURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Connelly
Apr 16, 2018 -

Jackson Acura responded

Thank you for this 5-star review!

April 13, 2018

Routine Maintenance I purchased my neighbor's Acura after having admired it from the day I moved into the neighborhood. He had the RL serviced at Jackson so I just conti More

by BamaMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittiany Byas
Apr 16, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star rating! It's great to hear Rodney and Brittiany were able to give you an extraordinary experience that will keep you coming back!

April 10, 2018

Great service. Great personnel My girlfriends car broke down and required a service that was dealer only. Jackson acura gave me by far the lowest quote (which accurately represented More

by Zack99788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight, Brittiany Byas
Apr 10, 2018 -

Jackson Acura responded

Thank you, Zack, for leaving this 5-star review. It's great to hear we were able to take care of your girlfriend's car for a reasonable price!

April 03, 2018

Poor Service Experience The service rep refused to check my a/c unit saying that it was “illegal” to check the Ac fluid level without paying for a new system. He then procee More

by marcdjohnson_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Jackson Acura responded

Marc, on behalf of everyone here at Jackson Acura, I'd like to apologize for your less than satisfactory visit. After speaking to our service director, I was informed that we do charge a fee to check your A/C unit and to find out if there is a Freon leak --without payment, we cannot run that diagnosis. Again, we apologize for any miscommunication. If you'd like to come back and get that checked out, call 770-650-4050 to schedule an appointment.

April 02, 2018

Great dealer Jackson gave me a geeat deal on a new 2018 TLX. Great service, in and out in less than an hour. Car runs great. Dis a great job explaining how all the More

by Bagger125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
Apr 05, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review for Reggie! We hope you enjoy your new TLX!

April 01, 2018

Very clean and inviting waiting area I love coming to Jackson Acura!! They always make you feel like you're at home! Awesome experience! The service is professional and personal. They tre More

by pjlfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Connelly, Brittiany Byas, Ayesha Begum
Apr 02, 2018 -

Jackson Acura responded

Thank you for this 5-star review!

March 30, 2018

Another great experience. Bought our 5th Acura. Great experience as always. Sergei in sales is awesome. The service department delivers every time. Keep coming back. They don’ More

by ALEXGLUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review and thank you for being such a loyal customer to Jackson Acura!

March 21, 2018

Keep up the good work, Jackson Acura! Thanks to Brittiany Byas, I had a smooth experience servicing my Honda Odyssey. She secured a loaner car for me so I could continue my day as planned More

by Mariaress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Mar 22, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review. It's great to hear Brittiany took such great care of you while your Honda Odessey was being serviced!

March 19, 2018

Great service at Jackson Acura I took my car in for periodic service to Jackson Acura last week and was helped by Brittany. She handle everything seamlessly and kept me update on th More

by Mike1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Brittany
Mar 20, 2018 -

Jackson Acura responded

Thank you, Mike, for leaving this 5-star review for Brittiany!

March 17, 2018

Love the dealership and employees I bought my Acura from Jackson in 2016, and I have had nothing but pleasant experiences every time I make a visit. I get my car serviced there, and Br More

by mnadler05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany , Reggie Hammond
Mar 19, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review and being such a loyal customer!

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