Jackson Acura

Jackson Acura did a nice job selling me a used vehicle. Very easy process including trading in my old bucket of bolts. I would recommend them. Very easy process including trading in my old bucket of bolts. I would recommend them. More

The whole dealership bent over backwards to make sure our experience was a positive one. We found the right car at the right price and we would recommend not only the dealership but also the sales team that experience was a positive one. We found the right car at the right price and we would recommend not only the dealership but also the sales team that worked withus. More

My experience with Arthur Melman was great. He was there to explain the vehicle, answer all questions, helped me work the deal and was always very prompt in returning phone calls. He was very easy and plea to explain the vehicle, answer all questions, helped me work the deal and was always very prompt in returning phone calls. He was very easy and pleasant to work with. More

Great buying experience! Very low pressure, and the finance office was a breeze, my wife got exactly what she wanted, and her salesperson Aurther was very helpful and knowledgable even though we didn't finance office was a breeze, my wife got exactly what she wanted, and her salesperson Aurther was very helpful and knowledgable even though we didn't purchase an Acura. I would highly recommend this dealership for purchasing and servicing a vehicle. Thanks Again! More

BEST car buying experience. After driving around 7 BEST car buying experience. After driving around 7 different dealerships, Jackson Acura was the best in customer care, service, and price. Victor S BEST car buying experience. After driving around 7 different dealerships, Jackson Acura was the best in customer care, service, and price. Victor Salerno, my sales representative, was the main reason I chose to take my business to this dealership. He accommodated and explained every detail of the car and made me feel comfortable by allowing me to take my time. Victor really went above and beyond to ensure I was 110% (yes, 110%) satisfied with my car during and after the purchase. Jim was my finance manager. He answered all my questions and worked to make certain all my concerns were addressed. I would recommend them to anyone and everyone because you will be in great hands.They are the ultimate power team. I will definitely be back to purchase my next vehicle from Jackson Acura because this experience has made me a true Acura fan! More

I purchased a certified used vehicle from Jackson Acura. I live out of state, and so this made it all the more important that I deal with people I could trust and who would be honest with me. I had a wonde I live out of state, and so this made it all the more important that I deal with people I could trust and who would be honest with me. I had a wonderful experience at Jackson Acura. The salesman Arthur Melman went over and beyond what would normally be expected. The financing department/business department was very professional and friendly. I would highly recommend this dealership to my family or friends. Don't be fooled by my username - that was simply a response to the fact that I was required to create an account to create this review. It is not a reflection whatsoever on Jackson Acura. Ha More

We came back to Jackson Acura with our TL that we purchased from them last year. We worked with Arthur & Reza last year and were so pleased with our experience that when we decided to trade in our purchased from them last year. We worked with Arthur & Reza last year and were so pleased with our experience that when we decided to trade in our TL, we would not have considered going anywhere else. Being able to work with the same salesman and sales manager was a huge plus to us and a strong indicator ot the quality and strength of the Jackson Acura dealership. Since we knew Acura & Honda were in the same "family", we felt comfortable trading our TL for a Honda CRV that better suits our life style and needs. We would not hesitate to recommend Arthur and Jackson Acura to anyone who is looking for a new or used car - cooperative, courteous and professional. What more could you ask for! More

I am a repeat customer at Jackson Acura. I was looking to replace my 2004 MDX. After test driving other comparable vehicles I returned to purchase a 2013 MDX. Arthur was very prompt responding to my on line replace my 2004 MDX. After test driving other comparable vehicles I returned to purchase a 2013 MDX. Arthur was very prompt responding to my on line inquiry. He was knowledgable and professional in addition to being very friendly. I'd recommend him! More

I was in the market for a new or 1-year-old used Acura RDX. I shopped my local market of Jackson, MS quite extensively and was really disappointed in the service I received by the sales team at my local d RDX. I shopped my local market of Jackson, MS quite extensively and was really disappointed in the service I received by the sales team at my local dealership. So, I began researching online via Autotrader.com and stumbled upon a 1-year-old service loaner with low miles at Jackson Acura and it had the interior and exterior colors I was wanting. I initiated contact by sending an online request and got an e-mail response and phone call from Clarke within a couple of hours. It was a Saturday and they were super busy on the lot, but Clarke answered the questions I had initially, and followed up later that day when things slowed down. He gave his cell phone number and made himself available to me at any point over the next several days. By Monday, I had put a deposit down on the vehicle to hold it until the following weekend when I could make it to Roswell to get the vehicle. Upon arrival, Clarke had seen to it that the vehicle not be washed until just before my arrival so that the rain they had been having wouldn't undo their efforts at giving me the best possible first impression. The vehicle was just as described and in perfect condition. The ONLY issue was that I didn't realize until just before we pulled away was that the car had only 40% oil life remaining even though Clarke had been informed and so I was also told that it had just been changed. It would've been nice to drive away without having to deal with an oil change sometime soon. The dealership itself is a truly beautiful and state-of-the-art facility with amenities far greater than what you'd expect from a car dealership. Beyond Clarke, the staff was helpful and friendly, including the business manager who got us through the financing hurdle rather quickly and smoothly. I whole-heartedly recommend this dealership and the mild-tempered, attentive, honest, easy-going sales rep Clarke McDaniel. It's been four days since I've purchased the vehicle and I just got a follow-up call from Clarke wanting to check-in and make certain the vehicle has met my expectations. Thanks to everyone at Jackson Acura for the incredible experience. More

I first met Clarke when I stopped by Jackson Acura on a whim one day. My intent was to start looking for a new/different car as mine was 9 years old and it was just time. Clarke immediately came to help m whim one day. My intent was to start looking for a new/different car as mine was 9 years old and it was just time. Clarke immediately came to help me but not in a pushy way, just was curious what he could do to help. I was up front that I was starting to look - just starting - had owned an Acura in college and liked the brand. I told him I was probably 6-12 months away from purchase. At most dealerships, the sales person would have blown me off like a hot potato. First, my initial price point was not very high and secondly, I was not planning to make a quick decision. Clarke encouraged me to look around, talked to me about what I wanted and was just generally a very likable and helpful guy. He never made me feel like I was wasting his time, never made me feel like he had other/better things to do. I stopped by a few times over the course of maybe a month. During that time, I visited several dealerships around town. I drove other cars at two different dealerships in Roswell (one a well known dealership and luxury brand). Hands down, my experience with Jackson Acura and Clarke were superior to the other dealerships in every respect. Clarke was never pushy and I always felt he was honest with me. He followed up when he said he would, which was really refreshing. He offered to let me take the car home for a "real" test drive in my everyday life. He made that offer on the first car I found on his lot that I liked and I refused..that car sold the next day so the second time he offered, I took him up on it! As it came time to purchase the car, Mike got involved and we negotiated the price. Mike was professional and I think quite fair. Most importantly to me, particularly as a woman doing this solo as my husband stayed home with our son, I never felt like I was being taken advantage of. I felt both Mike and Clarke were being honest every step of the way. I actually have been trying to figure out how to write the owner of Jackson Acura to share my experience but hopefully he will read it here. I ended up purchasing a 2013 RDX with Tech Package and I love it. Great car, luxurious, comfortable...everything and more than I could want or need. As mom to a toddler and two dogs, this car is perfect - small enough to maneuver and feel sporty but big enough for a family road trip. This is a long review so if I could summarize my experience, I'd say I felt they were honest and treated me respectfully and fairly. Personally, I do not think there is much more you can ask for when going through the arduous process of buying a car. I would recommend Jackson Acura without hesitation. If you go, ask for Clarke McDaniel to help you find your next car. More