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Jackson Acura

Roswell, GA

4.8
6,720 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,720 reviews

August 29, 2017

Dealer experience I could not have been more pleased with my recent experience at Jackson Acurain purchasing an 2017 MDX . My salesman Cameron Hilden was very knowledge More

by Car buyer: stevekane17
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2017 -

Jackson Acura responded

Thank you, for leaving this great review for Cameron and our dealership.

August 27, 2017

Acura ASpec Had a great customer experience with Cameron Holden. Would highly recommend asking for him when you visit Jackson Acura. It was worth the drive to p More

by Stieb56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Jackson Acura responded

Thank you for leaving this great review!

August 23, 2017

Service Department I have been bringing my cars here for maintenance since 2008 and always had a great experience. Evertbody is very helpful and courteous - prompt servi More

by jema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Andrews, Rodney Jones
Aug 24, 2017 -

Jackson Acura responded

Thank you, for leaving this great review for our service department! We appreciate that you travel past other Acura dealerships to get to us!

August 15, 2017

Definitely Five stars service My experience was remarkably from sergei sales consultant. I knew what I wanted and willing to pay. Then he placed an easy press button on his desk. More

by Wheels2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2017 -

Jackson Acura responded

Thank you, Fredrick, for leaving this great review. It's great to hear you were able to connect with Sergei to get you in a new car for the right price!

August 08, 2017

Most professional dealership ever bisited Chege, Patrick, and Mike were very easy to deal with. VERY professional. Easy going. No pressure. Made my daughter and I feel right at home. They also More

by Pistol0103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick and Mike
Aug 08, 2017 -

Jackson Acura responded

Thank you for leaving this positive review for our dealership –it’s great to hear Chege, Patrick, and Mike was able to make your experience extraordinary. We hope your daughter loves her new car!

August 02, 2017

Great experience Thanks Nick for all you do! Excellent service and very knowledgable. You take care of all three of my cars. Thanks again for helping keep everything r More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick covino
August 01, 2017

Excellent service I bought my second Acura in 2016 mainly because the service department does such an amazing job. Nick always takes care of us. We have had no complain More

by Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick covino
July 27, 2017

Quick, quality service Took my MDX in for an oil change prior to a road trip. The service was fast and thorough and included tire rotation and vehicle check (fluid levels, h More

by RRM13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew was fantastic!
July 26, 2017

Shop Jackson Acura for the best deal. Our sales associate (Chege Maina) was very helpful and courteous through out the whole process of purchasing our new car. His knowledge of the product More

by Oma4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2017 -

Jackson Acura responded

Thank you for leaving this positive review for Chege and our team here at Jackson Acura!

July 13, 2017

Worst customer service ever Their customer service is the worst ever. Then to make matters worse they lie and try to act as if the customer is wrong for requesting service that t More

by Antonio Holt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Silverman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Hammond
Aug 03, 2017 -

Jackson Acura responded

This review is unfair and untrue. Here at Jackson Acura, we pride ourselves on extraordinary customer service --we have a loaner car program here that allows a customer to take a dealership vehicle while their car is being worked on, most times only for customers with repairs that will take longer than an hour. This privilege of a program, that many customers have enjoyed for over a decade, was absolutely violated by Mr. Holt. On more than one occasion, he has taken a loaner vehicle for a 30 minutes to an hour service visit, yet does not return for several days even after being told to bring the dealership vehicle back. After the fourth time this has happened, he was denied a loaner vehicle for that exact reason and decided to leave this completely false and unreasonable review.

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