Jackson Acura

Pleasant Experience! James Moore was a pleasure to work with. Most enjoyable (of many) car purchasing experiences I've ever had... Highly recommend this dealership and thi James Moore was a pleasure to work with. Most enjoyable (of many) car purchasing experiences I've ever had... Highly recommend this dealership and this salesman. More

Most Pleasant Car Buying Experience We Have Ever Had I am retired from the U.S. Air Force and over the many mobile years of my career, our family has purchased automobiles (new and used) from numerous de I am retired from the U.S. Air Force and over the many mobile years of my career, our family has purchased automobiles (new and used) from numerous dealerships across many states. Among others, we have owned 4 Honda's and 2 Acura's. Our most recent purchase was a new 2015 Acura MDX from JACKSON ACURA in Roswell Ga. PAUL SILVERMAN was our Sales Consultant. Without question , our experience at JACKSON has been by far the most satisfying and pleasant we have ever had over our 45+ years of family automobile purchase experience. Most importantly, PAUL has been the most helpful, responsive, and courteous Sales Rep we have had the pleasure of working with ... from our initial contact with PAUL ... to working out and finalizing the details ... to taking the keys and driving home with " Hey folks, look at our beautiful new MDX" grins all over our faces! We enjoyed the same helpful, responsive, courteous, and positive attitude from each and every person we met at JACKSON in all its Departments (Reception, Sales, Finance, and Service) and its fantastic dealership facility. Certainly, we look forward to seeing all our new friends and doing all our future service and maintenance at JACKSON. Thanks to the JACKSON ACURA Dealership and its Staff and especially to PAUL SILVERMAN. He sealed the deal and our family is glad he did! More

Excellent customer service from James Moore I could not be more pleased with my experience with Jackson Acura and specifically James Moore. Having had back surgery less than a week before, I was I could not be more pleased with my experience with Jackson Acura and specifically James Moore. Having had back surgery less than a week before, I was unable to travel the hour and a half from my home to the dealership. James brought the car to my door with someone to drive him back. He was very friendly, thorough, and professional. He didn't pressure me even after going to the trouble to bring it to me. I am extremely pleased with my new car and the whole experience! More

Bad management Steve McCarthy was great, he answered all my questions & concerns, the manegement in the othe hand was rude, I paid tge car if full but since a part o Steve McCarthy was great, he answered all my questions & concerns, the manegement in the othe hand was rude, I paid tge car if full but since a part of it was by check it was ok to make me sign papers that if the check bounded the will take the car back and I understand that but when I asked a copy of the title the maneger gets upset, he gets it for me but hand it to me in a rude mean way, almost throws it in my face and turns his head to the other direction, no one deserves that treatment, specially after spending over $22k, will not recommend. More

Steve McCarthy is professional and helpful Our family enjoys Honda Pilots and we found one at Jackson Acura. Steve was very helpful and made the experience painless. We appreciated his openness Our family enjoys Honda Pilots and we found one at Jackson Acura. Steve was very helpful and made the experience painless. We appreciated his openness and no pressure approach. We would in the future work with Steve McCarthy to buy any used vehicle. More

A Joy To Buy From I recently (on a whim), stopped into Jackson Acura to take a look at their used car lot. I was immediately greeted with James. An extremely professi I recently (on a whim), stopped into Jackson Acura to take a look at their used car lot. I was immediately greeted with James. An extremely professional, friendly, and knowledgeable sales person. He took the stress out of buying a new car and made the overall experience a positive one. He provided great customer service and never once pressured me during my decision making. This was a welcoming change from many of the dealerships I visited prior (for both new and used vehicles). He was very professional and in the days to follow made sure that I was completely satisfied with my purchase. I would recommend him to anyone looking for a new or used vehicle! More

2015 MBX I bought a 2015 MBX from Chege. Overall he was very friendly and I would highly recommend him to anyone. I'm really enjoying my new car and I'm please I bought a 2015 MBX from Chege. Overall he was very friendly and I would highly recommend him to anyone. I'm really enjoying my new car and I'm pleased with the purchase. More

rdx acura purchasing my new car was the one of the best decisions I've ever made ,the process was very easy with the help of Mr.Chege .I'll highly recommend him purchasing my new car was the one of the best decisions I've ever made ,the process was very easy with the help of Mr.Chege .I'll highly recommend him to anyone who is looking to buy a new car. More

Brand new van Mr.Chege was very professional to work with & I appreciated the way he was patient with me because I'm very indecisive when it comes to making final d Mr.Chege was very professional to work with & I appreciated the way he was patient with me because I'm very indecisive when it comes to making final decisions ,but he helped me throughout & buying that van was the best decision I've ever made. More

Smooth Process Great overall experience, my salesmen ( James) was very knowledgeable and honest. The buying process was super easy, the staff as a whole were very pr Great overall experience, my salesmen ( James) was very knowledgeable and honest. The buying process was super easy, the staff as a whole were very professional whether they were your sales person or not. I didn't feel pressured like at other dealerships which I really appreciate. More