Jackson Acura

2019 MDX Purchase Today we purchased our first new car in 25 years! We went to Jackson Acura yesterday afternoon to look at what they had on the lot. After telling our Today we purchased our first new car in 25 years! We went to Jackson Acura yesterday afternoon to look at what they had on the lot. After telling our salesman, Chege Maina (“CM”), what we were looking for, he led us to the perfect car! He suggested we drive an RDX to see the difference between it and the MDX, to make sure we made the best purchase for us. We appreciated this suggestion because he was more concerned with what we wanted than selling us the most expensive car on the lot. We went back this morning to complete the purchase. We negotiated a great deal on a beautiful car. The process was smooth and without any hitches. CM went over the basics of our new car. He told us to come back in a few days with any questions or needs we might have and he will go over everything with us. With the many features this car has, CM said he will spend whatever time we need until we feel comfortable with all the bells and whistles. One other thing, in 2010 we purchased a 2007 Certified Pre-Owned MDX from CM. We really appreciate the fact that Jackson Acura has salesmen who have been there for many years with whom you can develop a working relationship. It’s nice to come in 9 years after our last purchase from CM and he’s still there!! More

Extremely Disappointed We purchased a pre-owned 2017 Jeep Cherokee with approximately 15,000 miles on it from Jackson Acura. The car was purchased on 12/12/18. The vehicle We purchased a pre-owned 2017 Jeep Cherokee with approximately 15,000 miles on it from Jackson Acura. The car was purchased on 12/12/18. The vehicle was driven for 4 days. On the 4th day, we discovered water under the driver side front and rear floor mats. We promptly notified Jackson Acura. We were simply told to take it to a local Jeep dealer to have the vehicle serviced since it was under warranty. I expressed my concerns to the pre-owned inventory sales manager at Jackson Acura and he advised me that he felt I was, "kind of making a big deal out of it and that it probably wasn't anything major". Today is January 8th, 2019. The vehicle is still at the Jeep dealership where they have not been able to find the leak. I have never been contacted by Jackson Acura to see if any progress has been made. I never leave reviews but felt compelled to share my extreme disappointment that after 4 days with the vehicle we had a significant issue and Jackson Acura hasn't followed up with me once to assist in addressing an issue with the vehicle they sold. More

Great service, friendly and efficient! Reggie was very helpful during the trade-in of my older MDX and the purchase of my new RDX! I'll be sending friends to him :-) Reggie was very helpful during the trade-in of my older MDX and the purchase of my new RDX! I'll be sending friends to him :-) More

First Time Customer Paul was a real pleasure to work with! The level of service was superb and the purchasing process was simple. Thank you Paul and everyone at Jackson A Paul was a real pleasure to work with! The level of service was superb and the purchasing process was simple. Thank you Paul and everyone at Jackson Acura! More

1st time at Jackson Acura I brought my 2007 Acura TSX in for routine maintenance. Yvonne provided great service and helped identify intermittent issues with the TPMS sensor sys I brought my 2007 Acura TSX in for routine maintenance. Yvonne provided great service and helped identify intermittent issues with the TPMS sensor system. I will definitely return in the future. More

Maintenance Quick in and quick out. They make it easy and relaxing. Checked on me during the process and wanted to make sure I was ok Quick in and quick out. They make it easy and relaxing. Checked on me during the process and wanted to make sure I was ok More

Jackson Acura is the best dealership in GA! I had the pleasure of working with Mr. Paul Silverman and Ms. Kelly O'Neill! Mr. Silverman was the consummate professional and walked me through the I had the pleasure of working with Mr. Paul Silverman and Ms. Kelly O'Neill! Mr. Silverman was the consummate professional and walked me through the sales process with ease! Ms. O'Neill was very knowledgable and diligent in finding me the best rates for my purchase! The entire sales process took less than an hour! The extraordinary customer service along with the Jackson's knowledgable staff made my car-buying experience the best out of many decades of buying vehicles in Georgia! Thanks, Paul, Kelly and the entire Jackson Acura Team! More

1st time at Jackson Acura I brought my Acura RDX in for routine maintenance. Yvonne provided great service and I will be back for my future car needs. Made use of the shuttl I brought my Acura RDX in for routine maintenance. Yvonne provided great service and I will be back for my future car needs. Made use of the shuttle which was quick and easy! More

second time around This is my second purchase with Jackson Acura. I used the same salesperson who is very easy to deal with. They give me a good deal up front, so I do This is my second purchase with Jackson Acura. I used the same salesperson who is very easy to deal with. They give me a good deal up front, so I don't feel like I need to haggle with them all day. I do my homework, so I know what these cars are selling for. Service center is convenient and reasonably priced. More

Excellent, timely service I brought my MDX to Jackson Acura for routine service. NIck has been my service advisor for several years and continues to provide outstanding servic I brought my MDX to Jackson Acura for routine service. NIck has been my service advisor for several years and continues to provide outstanding service counsel in a friendly and helpful manner. My car was serviced quickly, ahead of the time I had thought, and it was all done perfectly. Car runs like new again. Thanks to all at Jackson Acura. More