Jackson Acura

Very happy with their service and diagnostics! Appreciated them being straightforward with what work was needed and what was not. Excellent service. They care about the customer. Keep up the good Appreciated them being straightforward with what work was needed and what was not. Excellent service. They care about the customer. Keep up the good work! More

Inefficient They will not take an appointment, but make the customer wait 2 hours or more for an oil change. This has happened twice to me. Upon purchase of the v They will not take an appointment, but make the customer wait 2 hours or more for an oil change. This has happened twice to me. Upon purchase of the vehicle, we also pre-purchased a service plan, which is the only reason we haven’t gone elsewhere. More

Always 5 Stars! Always great service with a smile! Brittany does an amazing job with getting you in and out. The service Department is run efficiently and the waiting Always great service with a smile! Brittany does an amazing job with getting you in and out. The service Department is run efficiently and the waiting area is conducive to working or relaxing. Friendly staff and great customer service keeps me coming back. It's one of the reasons I still drive an Acura! More

Best service ever Service at Jackson Acura is beyond awesome! Nick Covino has been our go to service guy who was so there for us when our son was rear ended by a U haul Service at Jackson Acura is beyond awesome! Nick Covino has been our go to service guy who was so there for us when our son was rear ended by a U haul and car totaled. The Acura saved our son and Jackson Acura was with us through it all. so Nick is our go to guy every time now and we have not been disappointed ever. Paul Silverman provided guidance with all our cars ! We are family here! More

Service check Once again great service form Jackson Acura. I can expect my service representative to be professional, courteous, and knowledgeable on every visit. H Once again great service form Jackson Acura. I can expect my service representative to be professional, courteous, and knowledgeable on every visit. Happy once again. More

MDX recall Could not ask for better service. Nick Covina has been my service rep for years and never disappoints. Greets me quickly and if busy with another Could not ask for better service. Nick Covina has been my service rep for years and never disappoints. Greets me quickly and if busy with another customer insures I am looked after by an associate until he can help me. Fully explains all the details of the visit and what will be done. Once the service is complete he seeks me out wherever I am on the floor and then quickly completes the service with a smile and a car wash. Wonderful experiences every time I visit. John More

Good service Yvonne was excellent in helping to resolve my maintenance issue on my 04 RSX, keeping me updated and doing her best to ensure timely completion of the Yvonne was excellent in helping to resolve my maintenance issue on my 04 RSX, keeping me updated and doing her best to ensure timely completion of the job. Dwight the mechanic also helped save the day. Thanks to him. More

Nick and Jimmy awesome I’ve been coming to Jackson Acura since I bought my TL 7 years ago, they always do a great job. I had other things to do that morning that I needed s I’ve been coming to Jackson Acura since I bought my TL 7 years ago, they always do a great job. I had other things to do that morning that I needed service so Nick arranged for Jimmy to give me a lift and pick me up- service is outstanding but I feel they went above and beyond! More

In and out Recall stuff so low hanging fruit. Told me it would take an hour, it did. No charge, handled professionally. It's all good, is that 25 words yet? Recall stuff so low hanging fruit. Told me it would take an hour, it did. No charge, handled professionally. It's all good, is that 25 words yet? More

Excellent Job! I had a warranty repair of the driver side mirror and a recall. The service center did a great job to take care of both. I had a warranty repair of the driver side mirror and a recall. The service center did a great job to take care of both. More