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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,859 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,859 reviews

May 15, 2024

First class and well run dealership. Always clean, with professional staff and excellent service. Nick has been my service advisor for many years, through 3 Acuras. Very accommodating an More

by gofer_cation.0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Jackson Acura responded

Thank you for your wonderful review! We're delighted to hear that you've consistently experienced excellent service and professionalism at our dealership. It's fantastic to know that Nick has provided accommodating and thorough service for you over the years. We deeply appreciate your loyalty and trust in us through three Acuras. At Jackson Acura, maintaining a first-class environment and delivering top-notch customer care are fundamental to our values. We look forward to continuing to serve you through many more Acuras! Warm Regards, Jackson Acura Team

May 14, 2024

Had a great experience at Jackson Acura with my advisor Cody Johnson. He was very knowledgeable and helpful, and explained everything clearly and patiently. The service was quality and consistent, and t More

by Radler455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Jackson Acura responded

Thank you for sharing your wonderful experience with us! We’re thrilled to hear that Cody was able to assist you with such expertise and clarity. Keeping our customers informed and comfortable during their visit is a top priority for us, and it’s great to know you enjoyed the amenities in our customer lounge. We truly appreciate your recommendation and are proud to be considered the best in the area. At Jackson Acura, we are committed to providing reliable and professional service to all our customers, and we’re glad we could meet your expectations. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

May 14, 2024

Always receive friendly service when I arrive. They maintain my RDX to ensure it is in perfect running condition. More

by jarasp6864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
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May 25, 2024 -

Jackson Acura responded

Thank you so much for your kind words! We're thrilled to hear that you're happy with the service you receive and that your RDX is running smoothly. Our team always strives to provide the best care and friendly service for our customers. We truly appreciate your trust in us and look forward to continuing to keep your vehicle in top condition. Safe travels! Warm Regards, Jackson Acura Team

May 13, 2024

Great experience as always. They do a great job servicing my vehicle. Nick is awesome and makes the process easy. I'll continue to use them to service our vehicle. The great More

by mcibulskas11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear about your positive experiences at Jackson Acura. It's fantastic to know that Nick provides you with excellent service and makes the process easy for you each time you visit. We take pride in delivering top-notch service to our customers, and it's wonderful to hear that this played a role in your decision to choose us for both servicing and purchasing your vehicle. Your satisfaction is our priority, and we're truly grateful for your continued loyalty and support. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

May 12, 2024

My experience with Mr Hammond was great. He was personable and he listened to what I was looking for and was able to give it to me at a decent price. I appreciate the good service which is s More

by Ljones92102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're delighted to hear that Mr. Hammond provided you with excellent service and helped you find the perfect fit at a reasonable price. At Jackson Acura, we take pride in delivering personalized and attentive service to each of our customers, and it's fantastic to know that Mr. Hammond contributed to that goal during your car buying process. Your satisfaction is our priority, and we're grateful for your kind words. If you need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again soon! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

May 12, 2024

The dealership was very accommodating. The service center took me in, shortly before closing. Yvonne was very friendly and professional! Thank you so much! More

by Germanyin85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Jackson Acura responded

We're delighted to hear about your positive experience with us! At Jackson Acura, we strive to provide exceptional service to all our customers, even when it's close to closing time. Yvonne is indeed a valued member of our team, and we're glad to hear that she provided you with friendly and professional service. Thank you for choosing us, and we look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

May 11, 2024

It was great! ! They were quick and got right to me greatt time will recommend!! - Tracy H More

by trahea1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Jackson Acura responded

Thank you for your feedback, Tracy H! We're delighted to hear that you had a great experience with us. Our team strives to provide quick and efficient service to all our customers each time they visit. We truly appreciate your recommendation and are grateful for your trust. Should you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

May 11, 2024

Cody was excellent in handling my service needs for my MDX. My only issue with Jackson Acura is high service prices. More

by MarMar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jackson Acura responded

We're thrilled to hear that Cody provided excellent service for your MDX at Jackson Acura! Ensuring our customers receive top-notch care is always our priority. We appreciate your feedback regarding our service prices, and we're continuously striving to offer competitive pricing while maintaining the service expertise and high-quality OEM parts you deserve. Your satisfaction is incredibly important to us, and we're committed to providing you with the best service possible to ensure an exceptional experience every time you visit. If you have any further feedback or would like to discuss pricing, please don't hesitate to reach out. We truly value your business and hope for the opportunity to serve you again in the future! Warm Regards, Jackson Acura Team

May 11, 2024

Sergei as always did a very excellent job regarding our new 2024 Acura car lease. His professionalism & knowledge on all aspects & features on the car were greatly appreciated. More

by YEDZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Jackson Acura responded

We're thrilled to hear about your excellent experience with Sergei at Jackson Acura! Providing top-notch service and ensuring our customers are well-informed about their vehicles is always our priority. Sergei's professionalism and expertise are truly commendable, and we're delighted that he could assist you with your new Acura lease. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to welcoming you back for any future needs — Enjoy your new Acura! Warm Regards, Jackson Acura Team

May 10, 2024

Michael was great to work with and made the whole process very easy. He is very knowledgeable and very low pressure. A true professional. More

by tdragoone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jackson Acura responded

We're thrilled to hear about your positive experience with Michael at Jackson Acura! Providing a seamless and stress-free process is something we strive for, and we're delighted that Michael's expertise and professionalism contributed to that. Your satisfaction is our top priority, and we're here to assist you every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again — Enjoy your new vehicle! Warm Regards, Jackson Acura Team

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