Jackson Acura

Jackson Acura responded

Thank you for your feedback! We're delighted to hear that your service was performed efficiently and that Yvonne did an excellent job keeping you informed throughout the process. Ensuring that we address all necessary items while maintaining clear communication is a key part of our commitment to exceptional service. If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent experience with us and that you found the service thorough, especially the tutorial on the new features of your TLX. Our goal is to ensure that you feel confident and informed about every aspect of your vehicle. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to support you and make sure your driving experience remains top-notch. Thank you again for your kind words and for choosing Jackson Acura. We look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience with Chege! We’re thrilled to hear that his knowledge and helpfulness made such a great impression on you. It’s wonderful to know that he has become not just a trusted advisor but also a friend to you. At Jackson Acura, we pride ourselves on building strong, supportive relationships with our customers, and it’s clear that Chege exemplifies this commitment. If you ever need anything else or have more questions, don’t hesitate to reach out. We’re here to help! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your experience! We're delighted to hear that you found our dealership to be comfortable and enjoyed the snacks and drinks we offer while you wait. We strive to create a welcoming environment for all our customers, and it's great to know that we succeeded in making your visit a pleasant one. If there's anything more we can do to make your future visits even better, please don’t hesitate to let us know. We look forward to the opportunity to serve you again and continue providing the exceptional service you deserve! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your 5-star rating! We're glad to hear you had a positive experience. If you need further assistance, please let us know. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you so much for your feedback! We're thrilled to hear that Nick's professionalism and knowledge made your experience seamless and informative. It’s always our goal to ensure our customers feel confident and well-supported throughout the process. We truly appreciate your loyalty and trust in Jackson Acura. Your satisfaction is our top priority, and we look forward to assisting you with any future needs. Thank you for choosing us, and we can't wait to serve you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your fantastic feedback! We’re delighted to hear that your experience with our team, especially Sergei, was exceptional. It means a lot to us that you chose to drive 45 minutes past other dealerships to do business with Jackson Acura. Our goal is to provide top-notch service and make every visit as seamless as possible. We truly appreciate your recommendation and are grateful for your trust and loyalty. If you need any further assistance or have additional questions, please don’t hesitate to reach out. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience with us! We’re thrilled to hear that you’ve been pleased with both your vehicle purchase and ongoing maintenance visits. It’s fantastic to know that Yvonne has been so helpful and that our team’s professionalism and efficiency have stood out to you. We take great pride in maintaining a clean environment and providing amenities that enhance your waiting experience, so we’re delighted that you enjoyed the Starbucks, snacks, and workspaces. If there's anything more we can do to improve your future visits, please let us know. We look forward to continuing to serve you with excellence! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you so much for sharing your experience! We’re thrilled to hear that from the moment you arrived, you felt welcomed and that the atmosphere at our dealership made a positive impression on you. It's wonderful to know that our team was able to make your visit enjoyable, despite the distance you traveled. If there’s anything else you need in the meantime, please don’t hesitate to reach out. We truly appreciate your kind words and look forward to seeing you at your next oil change! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that your first visit to Jackson Acura was a positive one and that we were able to address everything in a timely manner. Providing efficient and thorough service is our goal, and we're glad we could meet your expectations. If you need any further assistance or have any additional feedback, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team