Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jackson Acura
Roswell, GA
6,557 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,557 reviews
November 29, 2019
Jackson Acura the best! Jackson Acura is awesome , They are very courteous. Service engineer Pat is one of the best customer focused person.They completed the services on ti Jackson Acura is awesome , They are very courteous. Service engineer Pat is one of the best customer focused person.They completed the services on time. More
by RAJESH.MARATH
Verified CustomerEmployees Worked With
Other Employees :
Front office Lady , Brittiany Byas, Pat Crossen
November 29, 2019
Excellent Customer Service from Jim! I came in because I had just bought a 2016 Acura ILX and wanted to make sure the vehicle was in good condition. I looked up a lot of places but this l I came in because I had just bought a 2016 Acura ILX and wanted to make sure the vehicle was in good condition. I looked up a lot of places but this location had great reviews so I wanted to see for myself. The first time I pulled up, it was great service right away. Jim gave me an insight on the dealership and all the amenities it provides while getting your car serviced. I didn’t wait long at all. It was a quick and easy process. I will definitely be back to see Jim soon for maintenance on my vehicle. Thank you so much again! More
by Ajhané Hall
Employees Worked With
Jimbol Jardin
November 29, 2019
Very good service I had a damaged side mirror replaced on my 2020 RDX the other day at Jackson Acura. The job was done promptly and was well done. I had a damaged side mirror replaced on my 2020 RDX the other day at Jackson Acura. The job was done promptly and was well done. More
by Mits Ogawa
November 29, 2019
Great Service Always take my RDX in for service and always get great care taken. Everyone is always very helpful and attentive to my needs. Never a long wait. Always take my RDX in for service and always get great care taken. Everyone is always very helpful and attentive to my needs. Never a long wait. More
by LAM7561
Employees Worked With
Brittiany Byas
November 29, 2019
Kanchan-MDX Service specialist helped me choose proper service needed for my Acura. That suggestion was helpful in deciding what is needed now. Will be happy to g Service specialist helped me choose proper service needed for my Acura. That suggestion was helpful in deciding what is needed now. Will be happy to go again. More
by kganta
Employees Worked With
Jimbol Jardin
November 28, 2019
Personable service Overall, excellent service. Rodney helped me understand what services were needed and ensured all my questions were answered. Additionally, he continu Overall, excellent service. Rodney helped me understand what services were needed and ensured all my questions were answered. Additionally, he continuously provided me status updates for my vehicle. As a result of his service, I am encourage to return to Jackson Acura. Jeff More
by Jtharrell16
Employees Worked With
November 28, 2019
Very good experience Service was very good as usual. Although it costs a bit more than non Acura shops its well worth having peace of mind on the road knowing the car was Service was very good as usual. Although it costs a bit more than non Acura shops its well worth having peace of mind on the road knowing the car was serviced by a specialized Acura technician and the repairs were done right. More
by fredster255
Employees Worked With
November 27, 2019
MDX Service Routine service that was handled well. When Yvonne found out that I planned to walk to the movies while my SUV was being serviced, she offered Lyft t Routine service that was handled well. When Yvonne found out that I planned to walk to the movies while my SUV was being serviced, she offered Lyft to get me the theater. More
by mcwebb06
Employees Worked With
November 27, 2019
Great customer service Both Cameron and Kelly were great to work with as they remained friendly and professional throughout the process. I've never been in and out of a deal Both Cameron and Kelly were great to work with as they remained friendly and professional throughout the process. I've never been in and out of a dealership to make a purchase in the past. More
by roque.miramontes
November 27, 2019
Unfinished business There was a problem with the Tire Pressure BEFORE I bought the car. I was assured the problem was fixed. It wasn’t and they stopped communicating with There was a problem with the Tire Pressure BEFORE I bought the car. I was assured the problem was fixed. It wasn’t and they stopped communicating with me. Not happy! More
by jelliott1004
Employees Worked With
