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Jackson Acura

Roswell, GA

4.8
6,557 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,557 reviews

December 05, 2019

Great experience with service advisor Great service by the service advisor. Listened well to my narration of the service issue. Insightful discussion on what the issue was and my options. More

by Jonathan Hosu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Dec 06, 2019 -

Jackson Acura responded

Thank you for this positive review!

December 04, 2019

Very pleased I came in for an oil change and wanted my brakes checked out. Even though it was the Saturday before a holiday, everything went smoothly! More

by Aisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Dec 04, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

December 04, 2019

Professional! Had to get maintenance done immediately because one of the sensors showed up an error. Yvonne was able to take care of the software update, as well as More

by AcuraMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Jackson Acura responded

Thank you for leaving Yvonne this 5-star review!

December 04, 2019

Prompt, quick service. When I brought my car in, I was greeted immediately and the paperwork needed to service my car was done quickly. The car required quite a bit of main More

by Mifla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Jackson Acura responded

Thank you for leaving this positive review!

December 04, 2019

Brittiany is the best. I switched to Jackson Acura from another local dealership a couple years ago, and I couldn't be happier. The service is unparalleled. They're always More

by TSULLIV08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Dec 04, 2019 -

Jackson Acura responded

Thank you for leaving this wonderful review for Brittiany and our service department!

December 04, 2019

Awful . Conflicting messages. No response to request for information. Poor communication. Paid for service and still have problem. Want more $ for addition More

by lloydtakata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittiany Byas
Dec 09, 2019 -

Jackson Acura responded

After speaking with your service advisor, Brittiany, she informed me that we have ordered the part needed but unfortunately it's still on back order and we would call you once it arrives. We cannot diagnosis any new problem before we fix initial issue --which we can do once we receive the part.

December 03, 2019

Convenient and Straight to the Point Brittany is always extremely helpful and honest when it comes to servicing my Acura. She over communicates and breaks down any issues so I understand More

by williamsr.allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Dec 04, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for Brittiany!

December 02, 2019

Jackson Acura Good service! Paul is really good help me. This is good place I will talk to my friend and introduce them to come and look for the new car. More

by xiaoyan7755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None, Kelly Oneill
Dec 03, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for Paul!

December 02, 2019

Repeat customer This was the 6th Acura purchased at Jackson. Always get best price the first time with no haggling. Fast friendly process. Highly recommend to all. More

by larryhobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Oneill
Dec 03, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

December 01, 2019

Very friendly service We purchased 2 MDX this summer and had them serviced for the first time over the last week. Every member of the service department is friendly and att More

by Newowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Dec 03, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this positive review for our service department!

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