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Jackson Acura

Roswell, GA

4.8
6,875 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,875 reviews

February 03, 2021

Salesman - Reggie Hammond is great, have bought my last 3 cars there - 1 RL and 2 RLXs, enough said! Service - Yvonne is also great, my wife and I are extremely pleased to have her for taking care of the More

by mroy802241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one!

February 03, 2021

Needed timing belt replacement. Service was prompt, professional, efficient , and well done. Enjoyed the use of a service car. The coffee was good. Thank you More

by Hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Jackson Acura responded

Thank you for leaving this positive review!

February 03, 2021

Nick Covino is always very knowledgeable, helpful and friendly. I take all of my cars to Jackson Acura and one of the primary reasons is Nick. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

February 02, 2021

You have a very clean waiting area that is perfect fo me to do what I need to do as I wait for my car. Your staff is friendly and courteous. It is the most pleasant experience I have had at a dealership e More

by pritchardpg58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Macias
Feb 03, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 02, 2021

Excellent customer service from the time we walked into the dealership to when we left. Professional and knowledgeable team. Reggie Hammonds made sure my vehicle was pristine and took extra time to make s More

by Shannon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Jackson Acura responded

Shannon, thank you! Here at Jackson Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and we hope you'll enjoy your new Acura. We appreciate your review!

February 02, 2021

Cameron did a great job. I had my car towed due to a flat tire and then he had it delivered back to my home. It was very convenient. More

by ddevigne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Feb 03, 2021 -

Jackson Acura responded

Thank you for leaving this 5-star review for Cameron!

February 02, 2021

They really saved me! My car sensors were going off on my way to physical therapy. I stopped in and traded my car for a loaner and still made it to my appointment. They fixed my car under the warranty and al More

by stelladsimm411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

February 01, 2021

Professional and courteous intake of my vehicle from service advisor Cameron Hilden. Thorough and tidy service performed by service tech Rochelle Wallace. Great visit overall! More

by dlrobins1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Wallace, Cameron Hilden
Feb 02, 2021 -

Jackson Acura responded

Thank you!

February 01, 2021

Fast, courteous service from the service advisors. Excellent work from the mechanic and detailer. The car runs and looks great. I wouldn't hesitate to recommend them. More

by chrisshuffett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Kendall Parks, Nicole Macias
Feb 03, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

February 01, 2021

Reggie was very helpful and not pushy! I appreciate him! The place was clean and prompt. Reggie was knowledgeable and had the exact color combination I was looking for . More

by Maddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Jackson Acura responded

Here at Jackson Acura, customer satisfaction is our top priority. We are glad to hear you enjoyed your experience, and we hope you'll enjoy your new Acura!

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