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Jackson Acura

Roswell, GA

4.8
6,815 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,815 reviews

March 24, 2025

The car was brought in for a recall repair, which was overdue due to parts availability. Unfortunately, the work was performed incorrectly, leading to the car running out of fuel without any warning, lea More

by l_gilmer
Workmanship
Recommend Dealer
No
Employees Worked With
Rodney Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Jackson Acura responded

We promised to review the client's request for reimbursement for the rental and responded by email with offer to pay for one day of rental. Hopefully this will help with his perception of our dealership.

Mar 24, 2025 -

l_gilmer responded

My experience with the Service Department at Jackson has been frustrating and disappointing. The faulty work has cost me both time and money, which is unacceptable.

March 23, 2025

Yvonne really looks out for the customer and goes above and beyond EVERY TIME I go in to service my vehicle. More

by E. Lagarde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Customer service is always amazing and Yvonne is always professional and efficient. She always has great communication. I would highly recommend her! More

by abeldick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I was very satisfied with the quality of service that I received from Jackson Acura!! It is always a wonderful experience!! More

by pjlfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I had a flat tire late in the afternoon on a Friday and managed to get to the dealership. Although the team was swamped, Yvonne was able to squeeze me in and I was in and out in an hour. Nick has always be More

by Theresa
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
March 22, 2025

Fast and courteous I was greeted immediately. My car was ready in less than the time estimated. Waiting area was pleasant. More

by rachelnoel1022
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
March 22, 2025

To Whom It May Concern: I am writing to express my sincere appreciation for the outstanding service I have consistently received from Paul Silverman, one of your sales representatives. Over the years, More

by Layne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Pleasant experience from beg to end. I am very happy with acura Jackson roswell! All around great! More

by lknudson7788
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Reggie is top notch. My family has purchased multiple Acuras from him over the years. Low pressure, high service. More

by ADR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenore Shields
March 21, 2025

I have been purchasing my new cars from this dealer for a long time. But this time is really a big disappointment that I am not coming back or recommending this dealer to any of my friends or family. More

by baongoc_v
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Silverman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
1.0
This rating includes all reviews, with more weight given to recent reviews.