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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,629 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,631 reviews

November 02, 2024

Easy and quick car buying process, everyone was friendly and professional and knowledgeable. Upfront communication. More

by CATHYLAMBERT0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for the wonderful feedback! We're thrilled that your car-buying experience was easy and efficient, with friendly, knowledgeable, and professional service from start to finish. Clear communication is at the heart of our approach, and it’s great to hear that you felt informed and supported throughout the process. We truly appreciate your trust in us and look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

November 02, 2024

Good service, good sale team, would buy from them again. Will recommend hi place to friends More

by BSMYCHKOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Jackson Acura responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that you had a positive experience with both our sales and service teams. It means a lot to us that you would choose to buy from us again and recommend our dealership to friends. Providing excellent service and fostering lasting relationships with our customers is our top priority, and we’re grateful for your trust in us. Warm Regards, Jackson Acura Team

November 01, 2024

Nick is a consummate professional and a pleasure to work with…very customer-focused and friendly More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Jackson Acura responded

Thank you for your thoughtful review! We're thrilled to hear that Nick’s professionalism and customer-focused approach made a positive impression during your visit. We’re committed to ensuring every experience at Jackson Acura is welcoming and centered on our customers' needs, and it’s fantastic to know Nick delivered that for you. We appreciate your kind words and look forward to serving you again in the future. Warm Regards, Jackson Acura Team

November 01, 2024

Great service. I have been a customer since 2011; always received top service with good advice on what service is an immediate need and services that can be complet More

by agardner1967Alfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Jackson Acura responded

Thank you so much for your kind words and for being a loyal customer since 2011! We’re honored that you’ve entrusted us with your vehicle’s care for so many years. Providing knowledgeable guidance and clear recommendations, so you feel confident in every service decision, is something our team takes seriously. It's truly rewarding to hear that you've consistently received the attention and quality care that matter to you. Please don’t hesitate to reach out whenever you need, as we're always here to support you. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

October 31, 2024

Yvonne was very accommodating during my wait of several hrs. I am pleased with my overall service. More

by Jack
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're glad to hear that Yvonne was able to make your wait more comfortable and that you're pleased with the overall service. We understand that wait times can be a challenge, and we truly appreciate your patience. If there's anything else we can do for you or if you have any feedback on how we can improve, please don't hesitate to let us know. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

October 30, 2024

They are courteous and respectful of their customer. Their repairs are well done and clean More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Jackson Acura responded

Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with our team. At Jackson Acura, we take great pride in offering courteous and respectful service while ensuring that all repairs are completed with the highest level of care and precision. If you need anything further, please don’t hesitate to reach out. We're here to help! Warm Regards, Jackson Acura Team

October 29, 2024

Mr. Chege went above and beyond to help me with my purchase. Their knowledge and friendly attitude made the experience smooth and enjoyable. I’m very happy with my new car! More

by Maguette Gueye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience! We are thrilled to hear that Chege went above and beyond to make your purchase smooth and enjoyable. His knowledge and friendly approach are truly valued on our team, and we're so glad he helped you find your perfect fit. If you have any questions or need anything else, please don't hesitate to reach out. We look forward to assisting you again in the future, and we appreciate your trust in Jackson Acura. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

October 29, 2024

Chega Maina is work class excellence! His customer service skill are truly desired in this time of age. I appreciated the assistance he gave me, and it was just an oil change. Thank you f More

by Jederon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear that Chege provided you with world-class customer service, even for a routine oil change. It's truly our goal to make every interaction a positive and memorable experience, no matter the service. We will be sure to pass along your appreciation to Chege. Thank you for choosing Jackson Acura, and we look forward to serving you again! Warm Regards, Jackson Acura Team

October 29, 2024

Yvonne Russel is a gem. Consistent customer care and consideration every time I have service. Thank you. More

by TERLYLOS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Jackson Acura responded

Thank you so much for your kind words! We are so glad to hear that Yvonne continues to provide you with excellent customer care and service. She truly is a gem, and we are proud to have her on our team. We greatly appreciate your continued trust in Jackson Acura, and we look forward to seeing you again for any future service needs! Warm Regards, Jackson Acura Team

October 28, 2024

The experience was outstanding. The sales associate Mr. Chege Maina was excellent, knowledgeable and attentive to my needs. He made the process flawless, simple and smooth.I highly More

by Winnie
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're so pleased to hear that Chege provided you with excellent service and made the car-buying process simple and smooth. We take pride in having a team that is knowledgeable and attentive to our customers' needs, and we’re thrilled that Chege was able to exceed your expectations. If you have any questions or need anything else, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to serving you again in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

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