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Jackson Acura

Roswell, GA

4.8
6,449 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,449 reviews

June 08, 2021

Don’t know much about dealership. Only dealt with service department. Think they are really good and have friendly service people. Will return for service. More

by mjcarlay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Jun 08, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

June 08, 2021

Everyone was very friendly and professional. The work was completed in a very timely manner. I will definitely continue to bring my car into Jackson Acura. More

by wlwthomas5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Jun 10, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

June 08, 2021

Communication was great with the service time of my vehicle. Also a loaner car was provided due to the extra time needed to service it. More

by cassandratdodson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Macias
Jun 10, 2021 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

June 08, 2021

Ive never had a bad experience here but this past one was the best. I came very frazzled about my car and Nicole took my car in and got it set up for maintenance and eased my mind. So thankful for her help t More

by ashlevs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Macias
Jun 10, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

June 08, 2021

I got an oil change at Jackson Acura and it was one of the most seamless transactions I’ve done in awhile. I was in and out before I knew it! More

by kimberly07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Jimmy , Kendall Parks
Jun 10, 2021 -

Jackson Acura responded

Kimberly, thank you for leaving this 5-star review for our service department!

June 08, 2021

Mr. Kendall Parker was very friendly and informative. I will definitely visit Jackson Acura in the future. Thank you for great service and Lyft ride to the mall. More

by SBOAGS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Jun 10, 2021 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Kendall was able to help, and we hope to see you again!

June 08, 2021

Courteous service rep and quick service. Didn’t try to sell me a service that was not needed. I will bring my RDX back in the future. More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 08, 2021

Dealership is always clean, is centrally located (next to popular areas) and accommodating (mostly). I enjoy the experience of taking my vehicle in for service. More

by lisa.mckinnon88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Flauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of his name but he sits to the right of Yvonne (facing service dept area). He is NOT CS focused at all “did not have time to show me xxx.” Shame on him????, Gabrielle Orbe
Jun 10, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 08, 2021

Yvonne always does a great job taking care of me! Great service and she keeps me updated when it takes a little longer than advised. More

by leethomas0226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

June 08, 2021

Always fast & friendly service. Service advisors are knowledgeable, honest and sincere. They're always wiling to accommodate my busy schedule and make me feel like a priority. More

by taztenpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

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