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Jackson Acura
Roswell, GA
6,905 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,905 reviews
May 24, 2025
We had a fuel pump recall issue. It took months and no word. Finally, my wife called back and was informed the part still hadn’t come in. Finally, she made arrangements to leave it f It took months and no word. Finally, my wife called back and was informed the part still hadn’t come in. Finally, she made arrangements to leave it for two weeks while we were out of town. The dealership was advised that when we got back, the car was moving out of state. We were led to believe we could not go elsewhere as the part was specifically for our vehicle. Miraculously, it was done, along, of course with the recommendation for $1,800.00 worth of other services. The lack of communication, concern and attention were underwhelming to say the least. I will not have any service done at this dealership again. Also, website does not list GM or any other leader for contact. More
by CJSOBIESKI
Verified CustomerEmployees Worked With
May 23, 2025
I found Jackson Acura worth the drive. Professional and thorough. A very pleasant waiting area. Friendly customer service. Professional and thorough. A very pleasant waiting area. Friendly customer service. More
by garlandjen
Employees Worked With
May 22, 2025
Chege Maina was my salesman and he was excellent, professional, and friendly. My experiences with the service department, especially Yvonne Russell, led me to trust Jackson Acura when it was time to professional, and friendly. My experiences with the service department, especially Yvonne Russell, led me to trust Jackson Acura when it was time to trade my RL in and purchase a new (to me) car. Chege was great to deal with and made the whole process very easy. More
by MBF
Employees Worked With
May 21, 2025
Yvonne is always great to deal with for all of our service needs. She's knowledgeable and helpful. I'd highly recommend Jackson Acura. service needs. She's knowledgeable and helpful. I'd highly recommend Jackson Acura. More
by Brian
May 19, 2025
I always try to work with Yvonne, she is thorough and reasonable and never tries to "scare " me into any service. reasonable and never tries to "scare " me into any service. More
by embee62
Employees Worked With
May 18, 2025
Sabri is great for service. Sergei is great for selling cars. The rest of the dealer is awful Sergei is great for selling cars. The rest of the dealer is awful More
by marcadelson
May 18, 2025
Jackson Acura does a great job servicing my vehicle. I usually take my work computer and do some work while waiting for my service to be done. They have great little work spaces, coffee, and some snacks I usually take my work computer and do some work while waiting for my service to be done. They have great little work spaces, coffee, and some snacks. I always feel like they are being honest with me about work that needs to be done on my car. More
by strickrh99
Employees Worked With
May 18, 2025
We had a great experience at Jackson Acura with the team, the cars, & the transparency. Would definitely recommend! the cars, & the transparency. Would definitely recommend! More
by HUMPHREYNATALIE
Employees Worked With
May 17, 2025
Service was very professional and timely. Yvonne always explains recommendations from the service department in great detail Yvonne always explains recommendations from the service department in great detail More
by kms
Employees Worked With
May 17, 2025
Mr Reggie is an awesome sales associate. He helped me tremendously. I would recommend him to anyone looking for a car. He helped me tremendously. I would recommend him to anyone looking for a car. More
by stephanie_shawnta
