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Jackson Acura
Roswell, GA
6,814 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,814 reviews
March 28, 2025
This is my third MDX leased from Jackson Acura and I really like that they added complimentary oil changes for the first two years or 24000 miles, or whatever comes first. Just had my second oil change really like that they added complimentary oil changes for the first two years or 24000 miles, or whatever comes first. Just had my second oil change and the customer service representative was very professional and pleasant to deal with. No appointment needed and they have a very nice and comfortable waiting room. The oil change did not take long and I was pleasantly surprised to see that they also washed and vacuumed the interior of my MDX, again all part of the complimentary oil change. More
by John Young
Employees Worked With
March 26, 2025
Service and staff did a great job! Communication was timely and the loaner car made the day easy. Communication was timely and the loaner car made the day easy. More
by bcarey2
Verified CustomerEmployees Worked With
March 26, 2025
Always top notch! ! Have been coming here for several years. Great service and done before projected. ! Have been coming here for several years. Great service and done before projected. More
by lemmy
Employees Worked With
March 25, 2025
Nick is the best! Thank you Nick Covino. Very satisfied with all Nick's work. Thank you Nick Covino. Very satisfied with all Nick's work. More
by leslieshimel
Employees Worked With
March 25, 2025
This is my 5th car purchase from Jackson Acura. As usual Reggie made this experience easy and great. As usual Reggie made this experience easy and great. More
by Shantell
March 25, 2025
Cody is always helpful, honest; telling us exactly what’s wrong with our vehicle with no fluff or extra, meaning items that needs addressed now versus those repairs that can wait wrong with our vehicle with no fluff or extra, meaning items that needs addressed now versus those repairs that can wait More
by n2
Employees Worked With
March 25, 2025
Yvonne was beyond helpful throughout the whole process. I will definitely be back for more service work I will definitely be back for more service work More
by Lindseyamosrealty
Employees Worked With
March 24, 2025
Yvonne is amazing and efficient at her job. It was very busy and i was going to come back another time. After talking to Yvonne, i decided to come back for my car later that day. It was very busy and i was going to come back another time. After talking to Yvonne, i decided to come back for my car later that day. More
by luz_sanchez
Employees Worked With
March 24, 2025
Yvonne is very proficient at her job. She is very knowledgeable about the workings of my car. I was treated with respect and professionalism. My car was done is less time than estimat She is very knowledgeable about the workings of my car. I was treated with respect and professionalism. My car was done is less time than estimated. I have always used Jackson Acura for all my vehicle servicing and have been pleased. Appreciate the snacks and soft drinks! More
by Barbara
Employees Worked With
March 24, 2025
The car was brought in for a recall repair, which was overdue due to parts availability. Unfortunately, the work was performed incorrectly, leading to the car running out of fuel without any warning, lea overdue due to parts availability. Unfortunately, the work was performed incorrectly, leading to the car running out of fuel without any warning, leaving us stranded. The car had to be towed to the dealership, and I needed an Uber ride to get to the car rental since I had a business flight the next day. Although the car was ready the following day, I could not pick it up, return the rental, and make my flight in time. The Service Manager agreed to cover the towing cost, but he did not agree to reimburse me for the two days of car rental. I sent the invoice via email on March 24 but have not received a response. One of the most disappointing aspects of this ordeal is that not a single representative from the Service Department took responsibility or offered an apology for the faulty work. A little compassion goes a long way. This experience has significantly damaged my perception of the dealership, and I would not consider purchasing a vehicle from Jackson in the future. More
by l_gilmer
Employees Worked With
