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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,629 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,629 reviews

November 08, 2024

Reggie Hammond was a joy to work with and was very responsive to all of my requests. More

by jwsmith1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Jackson Acura responded

Thank you for your kind words! We're so glad to hear that Reggie made your experience a positive one. At Jackson Acura, we strive to provide excellent customer service, and it's great to know Reggie was able to meet your needs and respond to your requests promptly. If you need anything else, please don't hesitate to reach out. We truly appreciate your feedback and look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

November 07, 2024

Easy check in. Reasonable time for service and was within time stated by service rep. Waiting area good size ans ok equiped. More

by JPSSANBORN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Jackson Acura responded

Thank you for taking the time to share your experience! We're so glad to hear that your check-in process was easy and that we met your expectations for service time. We take great pride in providing clear communication and efficiency for all our customers. We're also happy you found the waiting area comfortable. If there’s anything else we can assist you with, please don't hesitate to let us know. Your feedback is truly appreciated, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

November 05, 2024

Nick, my service consultant, always does an excellent job! And Jackson Acura provides reliable, quality service! Highly recommend! More

by jandksewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Jackson Acura responded

Thank you so much for your kind words! We're thrilled to hear that Nick continues to provide excellent service, and that you are consistently satisfied with the reliable and quality care at Jackson Acura. Your recommendation truly means the world to us, and we look forward to serving you again in the future! If you need anything else, please don't hesitate to reach out. Warm Regards, Jackson Acura Team

November 05, 2024

Jackson Acura always goes above and beyond when servicing my 2022 Acura MDX Aspec. The service advisors ensure I am satisfied prior to pick up. I highly recommend this dealership More

by Howellso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Jackson Acura responded

Thank you for your wonderful feedback! We're delighted to hear that Jackson Acura continues to exceed your expectations when servicing your 2022 Acura MDX A-Spec. Our service advisors take great pride in ensuring every detail is addressed and that you’re completely satisfied before picking up your vehicle. It’s customers like you that make our job so rewarding, and we truly appreciate your trust in us. If there's anything else we can assist with, please don't hesitate to reach out. We're grateful for your recommendation and look forward to continuing to provide exceptional service for you in the future! Warm Regards, Jackson Acura Team

November 05, 2024

Yvonne is wonderful to work with. It is not her fault. I had an 11:00 appt for an oil change and service. They did not get to my car until much later than that. I did not leave the de More

by Nonnieburke
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Jackson Acura responded

Thank you for sharing your feedback with us! We are thrilled to hear that Yvonne provided excellent service and that you appreciated her assistance. We sincerely apologize for the delay in getting your vehicle serviced and understand your frustration. We strive to respect our customers' time and aim to make every appointment as efficient as possible. Your experience highlights an area where we can improve, and we will certainly review our scheduling processes to avoid such delays in the future. We hope to continue serving you and earn your full satisfaction next time. Warm Regards, Jackson Acura Team

November 04, 2024

I have purchased several Acura’s from different Dealerships located through the metro Atlanta region.Jackson Acura by far has provided the best buying experience. Also whenever it comes to mainta More

by Massdawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Jackson Acura responded

Thank you for your continued trust and loyalty to Jackson Acura! We're thrilled to hear that your experiences with both purchasing and servicing your Acuras have been outstanding. Providing exceptional service to our customers is our top priority, and it means a lot to us that you choose to work with us for both buying and maintaining your vehicles. If you need anything else, please don't hesitate to reach out. We look forward to continuing to exceed your expectations for many years to come! Warm Regards, Jackson Acura Team

November 03, 2024

Very pleased with warm greeting upon arrival and I received prompt attention from sales associate CM. My questions were answered and the entire process was smooth. Very pleased! More

by Nevyt60
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We’re delighted to hear that you felt welcomed and received prompt, attentive service from CM. Ensuring our customers feel valued and well-informed throughout the entire process is at the heart of what we do. We're thrilled to know that your visit went smoothly and that you left pleased with our service! If there's anything else you need, please don't hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

November 02, 2024

We live in Florida and this is the 2nd RDX we have purchased from this dealership in the past 5 years. They actually work with you on what you want versus trying to sell what they want you to buy. Eve More

by Dlgolf18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenore Shields
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Nov 12, 2024 -

Jackson Acura responded

Thank you for choosing Jackson Acura again, especially from such a distance! We’re delighted to have earned your trust and that our team’s commitment to understanding and meeting your preferences made your experience smooth and enjoyable. Ensuring you find exactly what you’re looking for is central to our values, and it’s wonderful to hear that each interaction left a positive impression. We’re honored to be your choice for a second RDX, and we look forward to continuing to serve you with the care and attention you deserve! Warm Regards, Jackson Acura Team

November 02, 2024

Easy and quick car buying process, everyone was friendly and professional and knowledgeable. Upfront communication. More

by CATHYLAMBERT0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for the wonderful feedback! We're thrilled that your car-buying experience was easy and efficient, with friendly, knowledgeable, and professional service from start to finish. Clear communication is at the heart of our approach, and it’s great to hear that you felt informed and supported throughout the process. We truly appreciate your trust in us and look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

November 02, 2024

Good service, good sale team, would buy from them again. Will recommend hi place to friends More

by BSMYCHKOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Jackson Acura responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that you had a positive experience with both our sales and service teams. It means a lot to us that you would choose to buy from us again and recommend our dealership to friends. Providing excellent service and fostering lasting relationships with our customers is our top priority, and we’re grateful for your trust in us. Warm Regards, Jackson Acura Team

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