
Jackson Acura
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Jackson Acura was an excellent choice for our car Acura EV purchase, as they made the entire process seamless and straightforward. Working with Sergei was a pleasure as he was ridiculously transparent abou EV purchase, as they made the entire process seamless and straightforward. Working with Sergei was a pleasure as he was ridiculously transparent about everything from the minute I first spoke to him until the car was delivered. He was very communicative and extremely patient. He made the entire experience personable and earned our trust and respect. More
everyone was very pleasant and straight forward with everything! very satisfied from the moment i came in to the moment out! everything! very satisfied from the moment i came in to the moment out! More
Great service, completed beyond my expectations. Nick was on top of my appointment & very professional. Nick was on top of my appointment & very professional. More
Extremely professional and helpful staff who always seem to make maintenance work easy, simple and fast. to make maintenance work easy, simple and fast. More
Quick and easy process. Not like other dealerships where you’re there for half the day. Excellent customer service. Very friendly environment. Not like other dealerships where you’re there for half the day. Excellent customer service. Very friendly environment. More
The pricing is fair. sometimes i feel oversold (e.g., recommending timing belt services to my wife for a babied car with min wear and 55k miles and the 2nd rep/tech said i sometimes i feel oversold (e.g., recommending timing belt services to my wife for a babied car with min wear and 55k miles and the 2nd rep/tech said it can wait). You've also lost my locking lugs on last 2 visits on 2 separate cars...struggling to trust your service if you can't keep track of the details. More
I recently had an exceptional customer service experience with Acura, specifically regarding my RDX. Yvonne, the service representative, went above and beyond to ensure that my vehicle was taken care of with with Acura, specifically regarding my RDX. Yvonne, the service representative, went above and beyond to ensure that my vehicle was taken care of with the utmost professionalism and attention to detail. She was knowledgeable, friendly, and genuinely committed to providing a seamless service experience. Regards, Layne G More
My wife and I were looking to trade in our 2015 Honda Odyssey for a mid size SUV. She was really interested in the MDXs. We went to another Acura dealership in Marietta and had a horrible experience. We Odyssey for a mid size SUV. She was really interested in the MDXs. We went to another Acura dealership in Marietta and had a horrible experience. We went to Jackson Auto and met Chege. It was the last day of the month and the last hour they were opened. But Chege was very kind, patient with us, and answered all our questions and let us take it on a test drive. We bought a 2022 MDX and got a great deal on it. Chege stayed late and allowed us time to clean out our van and move everything to the new car. The dealership worked with us to allow us to bring the title to our old car and a check for the remaining down payment amount on Monday. We had a wonderful experience and highly recommend Chege! We will definitely be back! More
I recently had an exceptional customer service experience with Acura, specifically regarding my RDX. Paul Silverman, the sale representative, went above and beyond to ensure that my vehicle was taken care o with Acura, specifically regarding my RDX. Paul Silverman, the sale representative, went above and beyond to ensure that my vehicle was taken care of with the utmost professionalism and attention to detail. He was knowledgeable, friendly, and genuinely committed to providing a seamless service experience. More
I recently had an exceptional customer service experience with Acura, specifically regarding my RDX. Paul Silverman ensured that my vehicle was taken care of with the utmost professionalism and attention to with Acura, specifically regarding my RDX. Paul Silverman ensured that my vehicle was taken care of with the utmost professionalism and attention to detail. He was outstanding in assisting me with getting an appointment to get service for my RDX He made entire process smooth, transparent, and stress-free, providing valuable insights and answering all my questions. and I am truly grateful for their help. Acura has earned my trust and loyalty! More