Jackson Acura

Awesome service once again! Yvonne was great as usual, and I used the service which they came and picked up and dropped off my car from my house. Not sure you can get more con Yvonne was great as usual, and I used the service which they came and picked up and dropped off my car from my house. Not sure you can get more convenient service! Very pleased! More

Lacking in customer service. Told my question was “out of their pay grade”. Offered no solution to a problem that occurred to our other Acura. Didn’t offer me anything but the do Told my question was “out of their pay grade”. Offered no solution to a problem that occurred to our other Acura. Didn’t offer me anything but the door! Also tried to charge me for service when we pay it in our lease agreement. Kept saying he couldn’t find it acting very dismissive. After a few more tries he finally found it. Took our problem with the 2020 TLX to Lou Sohb and they found that the bolt had not been screwed in properly and therefore the reason for the oil leak on our garage floor. They also found none of the fluid levels had been topped off. They fixed everything your dealership failed to do and it was free! Your dealership lacks in so many ways. When my lease expires in 2023 I will be taking my car to a dealership that cares. My husband and I both lease a car from this dealership and have also leased before with them. Would not recommend this dealership to anyone. I have never been treated so rudely. I have also submitted a complaint with the Acura website given to me by this dealership. The response was they couldn’t forward it to anyone so therefore it never was addressed back in October when this occurred. All I can tell you is that had the engine seized up on my husband on his way to Alabama two days after this service their would have been action taken. Extremely disappointed! More

CM was awesome and I want to thank him and his business manager Joey made the whole process simple and we’re not pushy. manager Joey made the whole process simple and we’re not pushy. More

Everyone was extremely helpful and insured my experience was rewarding and fast. I'll certainly return. was rewarding and fast. I'll certainly return. More

Yvonne was so great to work with. She is as patient with our requests and thorough with the work performed. I am very satisfied with the experience and will surely be coming back. She is as patient with our requests and thorough with the work performed. I am very satisfied with the experience and will surely be coming back. More

Nice modern dealership. Good waiting area with complimentary drinks and snacks. Oil Change service was completed in very short order. Yvonne is competent, professional, a Good waiting area with complimentary drinks and snacks. Oil Change service was completed in very short order. Yvonne is competent, professional, and pleasant to work with. More

This is my fourth Acura RDX, and service is always perfect, timely and pain free. perfect, timely and pain free. More

First time buying a car and they were very welcoming, helpful, and honest! I highly recommend! helpful, and honest! I highly recommend! More

Jackson Acura has always helped with servicing my vehicles. I have trusted them for over 10 years. vehicles. I have trusted them for over 10 years. More

The newly added complementary pickup and drop off are the icing on the cake! Best experience so far! icing on the cake! Best experience so far! More