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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,552 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,552 reviews

August 03, 2022

My appointment with Sergei & his team was awesome! They were very professional &friendly. The process was very quick & comfortable. I love my new Integra. Thanks Jackson Acura! More

by ashley.cogdell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Jackson Acura responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Sergei and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We hope you enjoy your Integra. We look forward to assisting you with your future sales and service needs.

August 03, 2022

Our salesman Michael, was very straight forward, answered all of our questions , let us test drive for has long has we needed. More

by ekb59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Jackson Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

August 03, 2022

I just bought my 3rd MDX from Jackson Acura and had the experience I’ve become accustomed to - seamless and painless. Over the years I’ve also had two friends purchase with them and they were very satisfie More

by sharkham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Jackson Acura responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Reggie and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you, and your friends, with your future sales and service needs.

August 03, 2022

Very professional employees. Quick and easy to deal with. Offered us a comfortable please to relax and charge our phones if needed while we waited. More

by jtmcclure2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura!

August 02, 2022

Chege was a great and patient salesman. When I arrived at Acura dealership he was the first I met and he was very pleasant and helpful towards me. I was looking for a car for my daughter an More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chege to be a positive one. We hope you enjoy your vehicle, and don't hesitate to reach out if you need anything else.

August 02, 2022

Excellent customer service as always. Will only take my MDX to this Acura dealer. Thanks More

by cpringle75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we look forward to seeing you again!

August 02, 2022

The service that I received from Cameron and Yvonne was outstanding. It was the best service experience that I have received from Jackson Acura. Hopefully, you can keep good service personal like Cameron a More

by awwinepro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Cameron, Yvonne and the team, and we look forward to working with you again.

August 01, 2022

I bought my first Acura a couple weeks ago and am enjoying driving it. The buying experience was good. CM, our salesman, was attentive and made sure that the vehicle was readied to our liking. More

by KP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chege Maina
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Jackson Acura responded

Thank you so much for taking the time to let us know you are enjoying your Acura! Feedback from you is one way we know we are achieving our goals. We will share your comments with Chege and the team. Let us know if we can assist you again!

August 01, 2022

I just purchased my second auto from Jackson Acura. My sales rep for both purchases was Chege Maina. I was pleased with how smoothly the process went on each occasion. I was given all the information I More

by gwynraker
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2022 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you again, and we are thrilled that you found your experiences with Chege to be positive both times. Please don't hesitate to reach out if you need anything else.

July 31, 2022

I'm basing this on one specific incident which I told them I'd rate them poorly if they never got back to me. My car was broken into and the alarm never went off. I asked the dealer why and they said t More

by andrewvodopia
Recommend Dealer
No
Employees Worked With
Cameron Hilden
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2022 -

Jackson Acura responded

"We have attempted to contact the client to discuss these issues, but we have not received a response from the client."

Sep 07, 2022 -

andrewvodopia responded

You have both my and my wife's cell phone number. We certainly get enough emails about service offerings so I know you have that also. Maybe this is a canned response but we were never contacted.

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