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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,552 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,552 reviews

October 25, 2022

First time customer; courteous and knowledgeable service advisor; oil change was performed in a timely manner; More

by ghaden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 25, 2022

I was very pleased with the service department. They gave me outstanding service, and I was so impressed with the gentleman that helped me. I was traveling through Roswell Ga and needed help with l More

by lesliefondren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2022 -

Jackson Acura responded

Leslie, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 24, 2022

Cameron the service manager has always helped me in the past. He knows my car and it is happy to assist. More

by surisimha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 23, 2022

Service advisor friendly and professional. Work co Completed in timely manner will continue service at Jackson More

by diane.borchers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Polito
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Oct 23, 2022 -

Jackson Acura responded

Diane, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad our team was able to help, and we look forward to seeing you again!

October 22, 2022

This was the best car buying experience I have ever had. Paul was very knowledgeable about the car and kept me informed every step of the way!! More

by laggoodwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2022 -

Jackson Acura responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Paul and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

October 22, 2022

I am very pleased with my 2016 Acura RDX [47,000+miles] and I enjoy working with Yvonne Russell to mainain my SUV. The service techs do an excellent job on maintenance and repairs. However, there have be More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Chadwell
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Oct 23, 2022 -

Jackson Acura responded

Russ, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience. You comments have been passed on to Yvonne and Rodney Jones, our Service Manager. We hope to see you again.

October 22, 2022

Came in with a brake problem. Fixed!Fixed, fixed, fixed. Is that fifteen words yet ?! More

by Haroldhharrisonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2022 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

October 21, 2022

Yvonne is an amazing service coordinator. I have great trust and confidence in her advice and leadership. She does a fantastic job! More

by justinneal654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2022 -

justinneal654 responded

Please keep up the great work.

Oct 21, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear that Yvonne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

October 19, 2022

both exhibited very professional customer service. .. I would deal with Paul next time I am car shopping. More

by rkwlsn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

October 18, 2022

I always bring my car to Jackson Acura for maintenance. Nick takes care of my car and let’s me know exactly what is being done to my car and the price upfront. Brian is the mechanic that usually works on More

by AW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (mechanic)
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Oct 19, 2022 -

Jackson Acura responded

Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

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