Jackie Cooper Imports

Nice people...crappy communication skills My first experience involve asking a Jackie cooper employee for the name of a sales person. The one he highly recommended never responded to my email My first experience involve asking a Jackie cooper employee for the name of a sales person. The one he highly recommended never responded to my email or returned my voicemail. Odd business practice in this day and time. Then I asked for a price online and was responded to almost immediately. When I was on my way in, i was told my salesperson was Stan. He’s a super nice guy, but we did not communicate well together. We talked and he has done a super job since. Decided on a car, paid cash for it, drove it home...and discovered it emailed me an issue with the car during the purchase process. I did everything the car said to do...and the issue remained. I took it back to the shop and they replaced the battery. That evening and twice a day since, I’ve been notified of the same issue. The car went back into the shop today. John is a super nice service guy as well...however he didn’t call me back yesterday evening as he stated. However, Stan called me last night and John did today. I’m a very easy going guy...but when I hear nothing...it translates into nothing is being done. So hopefully the issue will be fixed soon. This is the nicest car I’ve ever purchased. The first car I was able to pay cash for...and it’s the only car I’ve ever had issues with to this extent. It doesn’t really make me want to recommend a MB or your dealership to anyone. Hopefully that will be corrected soon. I’m totally amazed a manager of some sort hasn’t called me about this issue... More

Larry Brooks I really like this dealership and the service is great. This is my second car from here. Thanks for good salesman like Brian Goss and great service. I really like this dealership and the service is great. This is my second car from here. Thanks for good salesman like Brian Goss and great service. More

Jackie Cooper is the Best! Jackie Cooper treats their customers right! They make sure your experience is the best, not only with the car, but all aspects of buying it. Jackie Cooper treats their customers right! They make sure your experience is the best, not only with the car, but all aspects of buying it. More

Great Customer Service The entire team pays close attention to details! Doc Sumrall did not miss anything I voiced that I wanted in my new car and purchasing package. He wor The entire team pays close attention to details! Doc Sumrall did not miss anything I voiced that I wanted in my new car and purchasing package. He worked hard to make sure I left with the car I wanted and at a fair price! Meredith Jones was so kind and patient with teaching us how to use all our new electronic features! She is very knowledgeable. Alex Kach was great in shopping around for the best loan rates even though it was late in the day and required her to stay late. Everyone including sales managers were very kind and inviting! More

Excellent experience. Knowledgeable with no pressure Jonathan was knowledgeable and professional. He answered all our questions and worked to get the car we wanted. He even delivered it to our home 2 hou Jonathan was knowledgeable and professional. He answered all our questions and worked to get the car we wanted. He even delivered it to our home 2 hours away and picked up our trade in. More

Great It was a great experience and efficient. Staff was helpful with the transfer of vehicles and explained all the details. The follow up is impressive. I It was a great experience and efficient. Staff was helpful with the transfer of vehicles and explained all the details. The follow up is impressive. I’m pleased! More

Perfect Everything was quick professional, and yet very kind, caring, and personal. We love our Macan. Thank you so much! The vegetable chips have no vegetab Everything was quick professional, and yet very kind, caring, and personal. We love our Macan. Thank you so much! The vegetable chips have no vegetables🤔 More

Jerrid Cook did an awesome job. He will Jew me coming back to purchase many more vehicles in the future. Thank you guys for everything. did an awesome job. He will Jew me coming back to purchase many more vehicles in the future. Thank you guys for everything. More

Super great I am an active duty marine and my wife has been bugging me to purchase her a vehicle. Jackie Cooper worked with me finding the right vehicle at the ri I am an active duty marine and my wife has been bugging me to purchase her a vehicle. Jackie Cooper worked with me finding the right vehicle at the right price and made everything super quick easy and painless. I will never do business else where I am a customer for life. More