Jackie Cooper Imports

Doubles in Paradise Corporate Mercedes is making a big mistake by removing the special environment in the service department that made us feel like friends more than cust Corporate Mercedes is making a big mistake by removing the special environment in the service department that made us feel like friends more than customers. When Corporate did away with service rep offices, the friendly and more personal atmosphere dissolved. We used to have a special feeling coming into service; no we feel like we’re just another number. The classy atmosphere we have associated with Mercedes is gone. What a shame!! We might as well buy a Hyundai or a Chevy. More

Service oriented, professional Buying a used car can be intimidating and frustrating. I look for service people that can be as honest and transparent as possible. Withholding of Buying a used car can be intimidating and frustrating. I look for service people that can be as honest and transparent as possible. Withholding of information about the car unless and until the prospective client uncovers some vehicle deficiency further exacerbates the buyer beware reality of car buying. I liked that Jeremy started the conversation off with “How can I earn your business?“. I appreciated that Jeremy was the one with whom we negotiated, even though he separately discussed our counter offer with his management. The team was very professional and working with us, although as always we found ourselves waiting quite a while to finalize the process before meeting with the financial manager. More

Customer service The service was excellent. Staff were all friendly and helpful! Very attentive. As soon as I was on the lot Mikey spotted me and assisted The service was excellent. Staff were all friendly and helpful! Very attentive. As soon as I was on the lot Mikey spotted me and assisted More

Awesome customer service We went to the dealership knowing what we wanted. The salespersons didn’t try to pressure us in anyway. Was an awesome environment with always someone We went to the dealership knowing what we wanted. The salespersons didn’t try to pressure us in anyway. Was an awesome environment with always someone asking if we needed help,snacks o something to drink. There was awesome customer service and knowledgeable employees working there. We will be taking ourselves there for more business in the future and giving referrals to friends and family. More

Jackie Cooper Mercedes Team! This team earned the rating. We came to buy a car that day. Everyone worked together to make this happen. win/win! This team top to bottom is out This team earned the rating. We came to buy a car that day. Everyone worked together to make this happen. win/win! This team top to bottom is outstanding. Each experience over past thirteen years has met and exceeded expectations! More

Great to work with Easy to deal with, didn’t low ball initial offer on trade. Financing was quick and easy. In and out in a couple of hours. Easy to deal with, didn’t low ball initial offer on trade. Financing was quick and easy. In and out in a couple of hours. More

Leased S450 I leased my third Mercedes, second from Jackie Cooper. Joe Cleary has handled both of my leases and one with my wife. Our transactions have been v I leased my third Mercedes, second from Jackie Cooper. Joe Cleary has handled both of my leases and one with my wife. Our transactions have been very easy and actually enjoyable. We anticipate continuing to lease our vehicles with Joe and Jackie Cooper. More

Buying My Fireball Rubicon Jeep Thank you Doc for having patience with me while I was trying to decide whether or not to go from my IS250 Lexus to a Rubicon Jeep. That transition was Thank you Doc for having patience with me while I was trying to decide whether or not to go from my IS250 Lexus to a Rubicon Jeep. That transition was a huge deal for me, but you and everyone at Jackie Cooper helped make me feel comfortable and reassured me that the Fireball Rubicon Jeep was the way to go.....and tons of fun. Looking forward to my new adventure. Thank you More

Quality Service and Sales After searching online for a GLE, it was more than worth the drive from KC to Tulsa. Not only was the price better by thousands, the humbleness and t After searching online for a GLE, it was more than worth the drive from KC to Tulsa. Not only was the price better by thousands, the humbleness and transparency made the sales process better. Soon KC will stop taking for granted customers when you can get better sales and service by traveling a few hundred miles. Doc was excellent as our sales advisor from the inquiry to closing the purchase. He kept in touch and answered any question in a timely and honest manner. Alex in finance was great as well, with expedited processing and not the high pressure to purchase an unwanted unneeded service. She even worked with MB finance on the phone to get us a better rate than our already great bank rate. I will be back to Jackie Cooper Imports for our next purchase as they made they process of buying a car actually enjoyable from start to finish! More

CPO experience My experience in acquiring a certified preowned Porsche was Pleasant. I did not feel pushed or pressured. All questions were answered to my satisfact My experience in acquiring a certified preowned Porsche was Pleasant. I did not feel pushed or pressured. All questions were answered to my satisfaction. The price negotiated was fair. In total, it was time well spent and customer service was awesome. More