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Jackie Cooper Imports

Tulsa, OK

4.9
4,892 Reviews
If you're searching for Mercedes-Benz, or Porsche in Oklahoma, look no further than Jackie Cooper Imports. Our award-winning dealerships in Tulsa, OK have a tenured staff in sales, service, and financing to provide you everything you need to enjoy a premium automotive ownership experience.
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9393 S Memorial Dr

Tulsa, OK

74133

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Showing 4,892 reviews

October 01, 2019

Total professionalism Everyone at this dealership makes you feel like you are truly wanted for their business. This is my third car bought from here and everything is tota More

by OUDOUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian set= up tech, Stan Lewis, John Taylor
Oct 02, 2019 -

Jackie Cooper Imports responded

Thank you so much for being a loyal customer. We have a sense of pride when our customer knows that they are valued and cared for by our dealership and team members. We hope to work with you soon.

September 30, 2019

BMW 528i I have bought several cars and recommend to friends. Prices and quality is above average and I would purchase here again. Thank you for the service. More

by Jim Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Truman, Nathan Lovell
Oct 01, 2019 -

Jackie Cooper Imports responded

Jim, thank you so much for your recommendation and five star rating. We thank you for being such a loyal customer and we cannot wait to work with you again. Safe travels, friend.

September 28, 2019

Courteous, informative, competitive “Doc” was very courteous and informative in our initial visit, showing us only the cars that met our criteria / preferences. Our second visit included More

by J A Apt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David " Doc " Sumrall
Sep 30, 2019 -

Jackie Cooper Imports responded

We a Jackie Cooper Imports try to match up our customers with the perfect vehicle that meets their needs and lifestyle. We are happy to see that David was part of your experience. He's extremely knowledgable and friendly. Thank you for the positive review and five start rating. We hope to work with you again soon.

September 26, 2019

Stay away from this place II bought my vehicle about 5 months ago brand new , yesterday I had an issue when a warning light check came on , I called the dealer services departm More

by Afrite
Customer Service
Recommend Dealer
No
Employees Worked With
I don't remember their names
Sep 27, 2019 -

Jackie Cooper Imports responded

Afrite, we apologize for the inconvenience of having to wait for service. We completely understand your frustration over the unavailability of a loaner until the next week. While we earnestly try to accommodate the request for a loaner for every service customer, we just don’t have enough loaners to give every service customer, every day. Please understand, a warranty on a vehicle only applies to coverage of service. Unfortunately, it does not mean a guaranteed loaner. Loaners are based on availability. In order to accommodate a request for a loaner, we do our best to work in a service date that will enable us to fulfill that request. Sometimes that pushes the service into the next week. Our service agents are great at being able to explain the urgency of the various service lights based on what has appeared for the customer. For check lights that are urgent, we notify the customer and do our best to get that vehicle in for service immediately, regardless of the availability of a loaner. We hope you understand as we do value you as a member of our Jackie Cooper family and wish to exceed your expectations at every service visit.

September 24, 2019

purchasing used car The sales professional Kendall Taylor was great. He was upfront and easy easy to reach via phone. Financing took a long time, waited over an hour afte More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Jackie Cooper Imports responded

Val, we appreciate the honest feedback and great rating. Kendall is fantastic and we are so happy to have him on our team. We do apologize for the longer than usual wait time for financing; all types feedback helps us grow as a successful business. We hope to see you soon.

September 24, 2019

No pressure! Didn’t try to sell us things we didn’t want or need. Knowledgeable friendly salesman who treated us like family! Would highly recommend this dealersh More

by SOLORBI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Griffith
Sep 25, 2019 -

Jackie Cooper Imports responded

Solorbi, thank you so much for your endorsement and feedback. We at Jackie Cooper Imports strive to match people with a vehicle that will work with their needs and lifestyle without adding extra layer of pressure that comes with up-sales of unnecessary items. Car buying can be stressful enough and we want you to have a pleasant experience. You were treated like family because you are family. Thank you for choosing Jackie Cooper Imports.

September 22, 2019

Amazing service Buying a car stresses me out! Mikey made this such an easy process. It didn’t matter the price of car I wanted they treated me great. I’m very appreci More

by BEAZWD13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Griffith
Sep 23, 2019 -

Jackie Cooper Imports responded

We completely understand the pressure that comes with purchasing a new car. We at Jackie Cooper Imports strive to make that experience as pleasant as possible. So, thank you for your five star review and congratulations on your new vehicle. Safe travels.

September 22, 2019

Easy, breezy! Always an amazing customer experience with Chris Jarrett and Jackie Cooper Mercedes. Thank you for being super efficient and making the process so e More

by jwolek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jarrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon
Sep 23, 2019 -

Jackie Cooper Imports responded

Thank you for providing the opportunity to serve you. It is our pleasure working with you and we are looking forward to working with you in the future. Have a great day.

September 21, 2019

Doc was amazing to work with! I recommend anyone looking for a new car to work with Doc Summerall! He made our car buying experience extremely easy! I will buy my next car from Jac More

by DEVIVOSF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David " Doc " Sumrall, Steve Lujan, Denny Martin, Chuck Griffith
Sep 23, 2019 -

Jackie Cooper Imports responded

Thank you so much for endorsing Jackie Cooper Imports. We strive to provide an excellent experience and Doc is one of our best. We look forward to seeing you again!

September 21, 2019

Easy and Relaxed Kendall was great to work with! Relaxed and had everything ready for us to when we showed up. Very good experience! Will be our first stop for our nex More

by eckohlmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Kach
Sep 23, 2019 -

Jackie Cooper Imports responded

We are happy to hear that Kendall was able to help you. We appreciate the feedback and we are excited for this partnership. Have a great day!

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