
Jackie Cooper Imports
Tulsa, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent customer service. Enjoyed the 2019 loaner car! Very surprised Frank offered to help me to transfer my groceries from the loaner car to my car. I have low back issues so this helped me tremendously Very surprised Frank offered to help me to transfer my groceries from the loaner car to my car. I have low back issues so this helped me tremendously! Got a message about my tire pressure on my way back home. Not sure why the tire pressure was off after maintenance, but your service department responded right away with input & a call back. Thank you! More
Great friendly service. Cliff always makes sure all my questions are answered and helps with making sure i have a rental so I’m not without a car during service! questions are answered and helps with making sure i have a rental so I’m not without a car during service! More
They always do a great job. Wait was a little long-2 hours. They should ask if you want your car cleaned before they do it. I had just spent $37 the day before and it was spotless. Caught them before th hours. They should ask if you want your car cleaned before they do it. I had just spent $37 the day before and it was spotless. Caught them before they got to it ! More
Only MB service in town. Service B - expensive. Employees - good! My receipt stated wash/vacuum included, not vacuumed and not too sure car was washed. - good! My receipt stated wash/vacuum included, not vacuumed and not too sure car was washed. More
Excellent customer service, to the person greeting you at the door, to the sales person helping you find your vehicle. Very helpful in helping me find my cat, love it Brian G was so helpful!!! Throughly enjo the door, to the sales person helping you find your vehicle. Very helpful in helping me find my cat, love it Brian G was so helpful!!! Throughly enjoyed working with him. When I came back the next day to pick up my car, everything was ready to financing with Alex,car detailed and filled up!!! Very friendly personal that works for Jackie Cooper. Even received a follow up call today after picking my car up yesterday....fantastic Thank you Ryan Knotts for all you do... Awesome dealership More
I greatly appreciate the customer service that I’ve received on my recent service visit, every single person, including the GM, attended to my needs and concerns. received on my recent service visit, every single person, including the GM, attended to my needs and concerns. More
Poor communication, unkept promises and left me feeling disappointed. Only after making my unhappiness known did they try to make it up to me. I have dealt with Lexus for years in the past and their experi disappointed. Only after making my unhappiness known did they try to make it up to me. I have dealt with Lexus for years in the past and their experience is light years ahead of this. More
Great service and personnel. Speedy and efficient. Arranged for a courtesy car and texted when the job was complete. Ordered the necessary parts that came in an orderly time. Arranged for a courtesy car and texted when the job was complete. Ordered the necessary parts that came in an orderly time. More
My experience with the Mercedes sales and service department has been exceptional each time. I love my GLC 300 and have never had an issue. department has been exceptional each time. I love my GLC 300 and have never had an issue. More