Jackie Cooper Imports

I greatly appreciate the customer service that I’ve received on my recent service visit, every single person, including the GM, attended to my needs and concerns. received on my recent service visit, every single person, including the GM, attended to my needs and concerns. More

Poor communication, unkept promises and left me feeling disappointed. Only after making my unhappiness known did they try to make it up to me. I have dealt with Lexus for years in the past and their experi disappointed. Only after making my unhappiness known did they try to make it up to me. I have dealt with Lexus for years in the past and their experience is light years ahead of this. More

Great service and personnel. Speedy and efficient. Arranged for a courtesy car and texted when the job was complete. Ordered the necessary parts that came in an orderly time. Arranged for a courtesy car and texted when the job was complete. Ordered the necessary parts that came in an orderly time. More

My experience with the Mercedes sales and service department has been exceptional each time. I love my GLC 300 and have never had an issue. department has been exceptional each time. I love my GLC 300 and have never had an issue. More

Jackie Cooper is my dealer of choice. I have purchased my last to vehicles from them. I feel comfortable with everyone I have meet there. I feel I can trust them & each time they have taken very good ca my last to vehicles from them. I feel comfortable with everyone I have meet there. I feel I can trust them & each time they have taken very good care of me. I highly recommend Jackie Cooper. More

My C 300 repair was extensive. It required my car be left at the service department for an excess of three months. The part had to be built specific for my vehicle. In consideration I decided it would be bet at the service department for an excess of three months. The part had to be built specific for my vehicle. In consideration I decided it would be better to trade my vehicle in for another. I feel like I was treated fairly given the circumstances. And I appreciate the help. More

Very responsive to my repair need to my 2020 GLS. Couldn’t be happier with the service. Would recommend to others who value excellent service. Couldn’t be happier with the service. Would recommend to others who value excellent service. More

Disappointed when I got there. Was not greeted. Had to go get someone when 5 people staring at me. I had made appointment and didn’t know why I was there. 5 hours later called about car to find out oil cha get someone when 5 people staring at me. I had made appointment and didn’t know why I was there. 5 hours later called about car to find out oil change still not done. I had told them my ha and lights in dude mirror were not working aNd they just figured out it switch was off So they just started oil change. wouldnt u check that first. More

I am a new customer and had a very positive experience. I was contacted throughout the process and everything was explained to my satisfaction. Frank was extremely helpful and very kind and courteous! was contacted throughout the process and everything was explained to my satisfaction. Frank was extremely helpful and very kind and courteous! More

Very helpful, friendly and knowledgeable staff. I enjoyed meeting everyone. I never felt pressured or stressed. The entire experience was enjoyable. I felt like I went in and everyone was a new fri enjoyed meeting everyone. I never felt pressured or stressed. The entire experience was enjoyable. I felt like I went in and everyone was a new friend. More