Jackie Cooper Imports

What a great experience, enjoyed Blayne's personality and effort. He was exceptionally knowledgeable about the type of vehicle we sought. Thanks again for everything. effort. He was exceptionally knowledgeable about the type of vehicle we sought. Thanks again for everything. More

Polite! Jerrid did a great job of selling me on the vehicle without any pressure. He also kept me informed on everything that was going on. vehicle without any pressure. He also kept me informed on everything that was going on. More

Knowledgeable about their product! Great teamwork, it was a pretty seamless purchase process. Would recommend to friends and family. I’m a First time Mercedes buyer and super excited about my new car. was a pretty seamless purchase process. Would recommend to friends and family. I’m a First time Mercedes buyer and super excited about my new car. Thanks! More

We had an excellent experience buying our Audi A7 from Nathan Lovell at JCI. We originally went to go look at a new Mercedes, but after hearing our needs and wants, Nathan pointed out a great Audi and the Nathan Lovell at JCI. We originally went to go look at a new Mercedes, but after hearing our needs and wants, Nathan pointed out a great Audi and then we drove it. After that, there was no going back to anything else! We loved our experience at Jackie Cooper Imports! More

The sales staff was very knowledgeable and we never felt pressured. It was a very fun and enjoyable car shopping experience. Our sales associate never pushed us to make a decision until we were ready. pressured. It was a very fun and enjoyable car shopping experience. Our sales associate never pushed us to make a decision until we were ready. More

From the moment we arrived to see Doc about a preowned Lexis until we sealed the deal and left with my new car, I felt very comfortable with all of the people we encountered. Very professional, friendly Lexis until we sealed the deal and left with my new car, I felt very comfortable with all of the people we encountered. Very professional, friendly, willing to take time to explain and also LISTEN. Alex swiftly completed the paperwork and but answered all questions completely. More

This service center always goes above and beyond to take care of me. They can always get me in to fit my schedule. I couldn’t imagine going anywhere else. care of me. They can always get me in to fit my schedule. I couldn’t imagine going anywhere else. More

Great service! Knowledgeable sales rep and not pushy at all. Finance department was great too. Overall a very smooth, enjoyable experience, and we love our Mercedes! all. Finance department was great too. Overall a very smooth, enjoyable experience, and we love our Mercedes! More

Really, really bad warranty work! Took 2018 Boxster in to have headlights replaced under warranty. The headlights were replaced but the next day I had an error message on the dash to Took 2018 Boxster in to have headlights replaced under warranty. The headlights were replaced but the next day I had an error message on the dash to check the daytime running lights. Found that neither the left or right running lights were working. Returned vehicle back to the service center and was told by the service rep that the technician had failed to transfer a control module from each of the original headlight units to the new units. I collected the vehicle after the control units were installed but upon inspection of the lights and bumper at home, I found that the gap between the bumper and fender panels was noticeable wider on the passenger side than on the driver’s side. Looking into the issue, I found that the technician had failed to reinstall two metal spring clips that are meant to help hold together and align the bumper and fender panels. Had to return the vehicle a third time to the dealership to have this issue rectified. Very poor QC and workmanship for such a simple job. More

Sarah had everything ready when I brought my Macan in to have the oil changed. A loaner car was ready to go all I had to do is sign the loaner paperwork. Took about 10 minutes have the oil changed. A loaner car was ready to go all I had to do is sign the loaner paperwork. Took about 10 minutes More