Jackie Cooper Imports

It was by far the easiest of my 8 Mercedes I’ve ever bought. No games, no delays, just a done deal. All was done by phone and email, i was out the door in less than an hour after test driving, signing t bought. No games, no delays, just a done deal. All was done by phone and email, i was out the door in less than an hour after test driving, signing the loan, and learning the features. More

Sales experience was good but I I was over promised and they under delivered. Take your time with finance. Salesman offered a credit for 1st months payment that I didn't get. Now I'm being told to call Mer they under delivered. Take your time with finance. Salesman offered a credit for 1st months payment that I didn't get. Now I'm being told to call Mercedes Financial to sort it out. That should not be my responsibility. You promise someone something, the dealership needs to sort it out. I was rushed through signing papers. The finance guy was just ready to go home because we were there late. Also I have 5 more days before I have to register my car without penalties and I still have no title. Very frustrating! More

They were helpful in offering us the best deal. The manager was quick to accommodate to our needs when an issue arose, and the employees were kind. manager was quick to accommodate to our needs when an issue arose, and the employees were kind. More

Smoothest Transaction ever! This is a Dealer you can trust! I Personally worked with Mikey Molina and everything was so upfront and perfect. No hidden fees, no extra whereabouts. This is a Dealer you can trust! I Personally worked with Mikey Molina and everything was so upfront and perfect. No hidden fees, no extra whereabouts. They tell you how it is over here and I loved it! The car was shipped to Florida and they even covered a small extra expense that I mentioned! Just amazing! More

Everything went very smooth. Every one we dealt with was great. Every individual conducted themselves professionally. I appreciated the high level of service and assistance. great. Every individual conducted themselves professionally. I appreciated the high level of service and assistance. More

Excellent customer service. Stan was attentive and a delight to work with. He stayed in tiuch throughout the process, and the concierge was knowledgeable and super friendly! delight to work with. He stayed in tiuch throughout the process, and the concierge was knowledgeable and super friendly! More

This is the 5th Mercedes I have purchased from Jackie Cooper. Not only has each vehicle been exemplary, all the people are polite, professional, and follow up with me long after the sale. Each question i Cooper. Not only has each vehicle been exemplary, all the people are polite, professional, and follow up with me long after the sale. Each question is met with immediate response. More

Stan was great from the first call. Attentive, relaxed, and never “pushy”. All salesmen were willing to assist, answer questions, and very polite. All efforts were made to find just what we were looking f and never “pushy”. All salesmen were willing to assist, answer questions, and very polite. All efforts were made to find just what we were looking for....and I’m picky!!! Thanks to all. More

I felt welcomed and part of a team as soon as I walked onto the lot. I was quickly greeted and immediately helped with the vehicle I came to see. onto the lot. I was quickly greeted and immediately helped with the vehicle I came to see. More

Class - Intelligence - Dedication to Service Whenever Kristen is approached for help she follows through, and makes sure the customer receives exactly what they were looking for. That’s it in a n Whenever Kristen is approached for help she follows through, and makes sure the customer receives exactly what they were looking for. That’s it in a nutshell. This is what you would expect from only the best Auto Experience in the Metro. Thank you! More