Jackie Cooper Imports

Our finance person we were not pleased at all, very pushy and impolite. Not professional at all. Never said thank you for your service. Disappointing. and impolite. Not professional at all. Never said thank you for your service. Disappointing. More

**EXCELLENT CUSTOMER SERVICE** Purchased vehicle site unseen. First off they were a breeze to deal with from start to finish. From the time I arrived to finalize everything and pick up the car I was in unseen. First off they were a breeze to deal with from start to finish. From the time I arrived to finalize everything and pick up the car I was in and out with 45 minutes, part of this was showing me all the features my new car came with and then signing the paperwork. Especially loved the sign in front of the car when I arrived saying “Congrats on your new car”, what a special touch! I’m certain everyone there is great to work with but I worked with Jeremy & Alex, Chuck & Josh from sales and finance. Car is immaculate and runs smooth! Couldn’t be more thrilled with it and the whole experience! More

It was by far the easiest of my 8 Mercedes I’ve ever bought. No games, no delays, just a done deal. All was done by phone and email, i was out the door in less than an hour after test driving, signing t bought. No games, no delays, just a done deal. All was done by phone and email, i was out the door in less than an hour after test driving, signing the loan, and learning the features. More

Smoothest Transaction ever! This is a Dealer you can trust! I Personally worked with Mikey Molina and everything was so upfront and perfect. No hidden fees, no extra whereabouts. This is a Dealer you can trust! I Personally worked with Mikey Molina and everything was so upfront and perfect. No hidden fees, no extra whereabouts. They tell you how it is over here and I loved it! The car was shipped to Florida and they even covered a small extra expense that I mentioned! Just amazing! More

Sales experience was good but I I was over promised and they under delivered. Take your time with finance. Salesman offered a credit for 1st months payment that I didn't get. Now I'm being told to call Mer they under delivered. Take your time with finance. Salesman offered a credit for 1st months payment that I didn't get. Now I'm being told to call Mercedes Financial to sort it out. That should not be my responsibility. You promise someone something, the dealership needs to sort it out. I was rushed through signing papers. The finance guy was just ready to go home because we were there late. Also I have 5 more days before I have to register my car without penalties and I still have no title. Very frustrating! More

They were helpful in offering us the best deal. The manager was quick to accommodate to our needs when an issue arose, and the employees were kind. manager was quick to accommodate to our needs when an issue arose, and the employees were kind. More

Everything went very smooth. Every one we dealt with was great. Every individual conducted themselves professionally. I appreciated the high level of service and assistance. great. Every individual conducted themselves professionally. I appreciated the high level of service and assistance. More

Excellent customer service. Stan was attentive and a delight to work with. He stayed in tiuch throughout the process, and the concierge was knowledgeable and super friendly! delight to work with. He stayed in tiuch throughout the process, and the concierge was knowledgeable and super friendly! More

I felt welcomed and part of a team as soon as I walked onto the lot. I was quickly greeted and immediately helped with the vehicle I came to see. onto the lot. I was quickly greeted and immediately helped with the vehicle I came to see. More

This is the 5th Mercedes I have purchased from Jackie Cooper. Not only has each vehicle been exemplary, all the people are polite, professional, and follow up with me long after the sale. Each question i Cooper. Not only has each vehicle been exemplary, all the people are polite, professional, and follow up with me long after the sale. Each question is met with immediate response. More