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Jackie Cooper Imports

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
5,009 Reviews
If you're searching for Mercedes-Benz, or Porsche in Oklahoma, look no further than Jackie Cooper Imports. Our award-winning dealerships in Tulsa, OK have a tenured staff in sales, service, and financing to provide you everything you need to enjoy a premium automotive ownership experience.
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9393 S Memorial Dr

Tulsa, OK

74133

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Showing 5,009 reviews

December 13, 2024

I regret trusting the PORSCHE brand and buying a car from here.Disappointment, never again More

by Yalduzonur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Tisdale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerrid Cook
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December 12, 2024

The sales rep and sales managers were professional and a pleasure to work with. The do not agree with the finance managers sales tactics and false information. More

by tonybowles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Kelley, Austin Bright
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Dec 12, 2024 -

Jackie Cooper Imports responded

Hi Tonybowles, thank you so much for sharing your feedback. We’re thrilled to hear that you had a positive experience with our sales team. We take great pride in providing excellent customer service, and will take your feedback to better improve your next experience with our finance team. Sincerely, Ryan Knotts, General Sales Manager

December 10, 2024

the service when we bought my daughters car was outstanding very friendly and polite thanks More

by dustin.j
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, finance lady I think her name was Annette
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Dec 12, 2024 -

Jackie Cooper Imports responded

Hi Dustin, thank you for your 5 star review. We're glad everything went well with your daughter's car buying experience. We hope she's loving the car, and we look forward to working with both of you again in the future! Sincerely, Ryan Knotts, General Sales Manager

December 09, 2024

Top notch organization, from sales to service. Professional, friendly, and courteous in every department. Even the coffee machine in the waiting room is fabulous! More

by russ29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cleary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Young
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Dec 09, 2024 -

Jackie Cooper Imports responded

Hi Russ29, thank you for your kind words. We truly appreciate your feedback and look forward to working with you again when it's time for another new car! Sincerely, Ryan Knotts, General Sales Manager

December 08, 2024

I just took my Sprinter into their service department, signed nothing, and asked for my airbag cable under the seat to be potentially fixed after discussing the cost. Also, the wheel sensor light came on More

by dbleagledave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max
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Dec 10, 2024 -

Jackie Cooper Imports responded

Dave, thank you for letting us know of your concern. Please allow us to ease your mind. While it sounds as if there was some miscommunication on our part, our certified Mercedes-Benz Sprinter technician was following protocol for diagnosing a warning light that your Sprinter had when it was brought in. This was at no cost to you and was done as a courtesy to keep you apprised of what the warning light was signifying. I assure you that our integrity is of the highest level which is why we have been a leading Certified Mercedes-Benz dealer serving our community successfully for over 33 years. We apologize if anything we may have done made you question the validity of our work. We were happy to have completed the repair that you needed and got your vehicle back to you so that you can continue with your travels! Thank you for allowing us the opportunity to serve you!

December 07, 2024

Everything wens so smoothly. Mario was so helpful and kept me informed of the progress from order to delivery. More

by SBWELLS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Varon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Jackie Cooper Imports responded

Hi Sbwells, thank you for your 5 star review. We're so glad that Mario was able to assist you in everything going smoothly. We appreciate your business and look forward to working with you again soon! Sincerely, Ryan Knotts, General Sales Manager

December 06, 2024

We loved the friendly and welcoming atmosphere of the dealership. We liked the transparent no pressure transactions. More

by larry@lojok.com
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jon Green, Jerrid Cook
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Dec 06, 2024 -

Jackie Cooper Imports responded

Hi Larry, Thank you for the 5 star review. Our team is dedicated to providing a transparent and no-pressure experience, and it’s great to know that we succeeded in making your visit a positive one. We truly appreciate your feedback and look forward to welcoming you back in the future! Sincerely, Ryan Knotts, General Sales Manager

December 06, 2024

Great Staff and Great Experience, I was an out-of-town buyer, and the overall experience was great. The was everything they said it was. More

by CINMAN0
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Jackie Cooper Imports responded

Hi Cinman0, Thank you for taking the time to share your experience. We're so glad to hear that everything met your expectations, especially as an out-of-town buyer. Thanks again for choosing us! Sincerely, Ryan Knotts, General Sales Manager

December 05, 2024

Dave at Jackie Cooper is one of the kindest and patient people I’ve encountered. I contacted him on a fresh trade, and he kept me informed about the vehicle while it was going through its inspection. As so More

by Jeramie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Jackie Cooper Imports responded

HI Jeramie, thank you for your 5 star review. We're so glad that Dave was able to assist you through the car buying process and help you drive home in something you love. We appreciate you choosing our dealership despite the distance and look forward to working with you again on your next purchase! Sincerely, Ryan Knotts, General Sales Manager

December 04, 2024

I was very impressed with the salesperson. Jake did a great job of answering all my questions. Also, Kendall was great to work with in Finance More

by CGREER77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall Taylor
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Dec 05, 2024 -

Jackie Cooper Imports responded

Hi CGREER77, thank you for leaving us a 5 star review. We're so happy that Jake and Kendall were helpful and able to answer any questions you may have had. We appreciate your business and look forward to working with you again in the future! Sincerely, Ryan Knotts, General Sales Manager

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