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Jackie Cooper Imports

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
5,009 Reviews
If you're searching for Mercedes-Benz, or Porsche in Oklahoma, look no further than Jackie Cooper Imports. Our award-winning dealerships in Tulsa, OK have a tenured staff in sales, service, and financing to provide you everything you need to enjoy a premium automotive ownership experience.
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9393 S Memorial Dr

Tulsa, OK

74133

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Showing 5,009 reviews

December 02, 2022

Excellent service-excellent personnel clean and appealing facility-customer service is top priority for dealership. More

by LWADDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff jones
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Dec 02, 2022 -

Jackie Cooper Imports responded

Hi LWADDELL, We appreciate your 5-star review. We are delighted to hear our team was excellent during your experience. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 02, 2022

We really enjoyed working with David. He went above and beyond during and after our purchase More

by hale2517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Skinner
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Dec 02, 2022 -

Jackie Cooper Imports responded

Hi hale2517, Thank you for your 5-star review. We are delighted to hear working with David was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 02, 2022

David Skinner was so awesome to work with. Our family bought 3 cars in the same week, and we appreciated how easy the process was. More

by sneedm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Skinner
Report | Print
Dec 05, 2022 -

Jackie Cooper Imports responded

Hi sneedm, Thank you for your 5-star review. We are delighted to hear David made your buying experience excellent. Thank you for choosing Jackie Cooper for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 02, 2022

Very professional always friendly and the lady that took care of us was the tops!! More

by CATELLA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily
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Dec 05, 2022 -

Jackie Cooper Imports responded

Hi CATELLA9, Thank you for your 5-star review. We are glad to hear our team took excellent care of you during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 02, 2022

The service was fine but the service manager was horrible—Jacob Evans. He was rude to the point of being disrespectful, non-communicative, and told me misinformation. More

by delainebartsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Evans. Service Dept
Report | Print
Dec 05, 2022 -

Jackie Cooper Imports responded

Delainebartsch, We are sorry to hear about your recent experience with one of our service professionals. We’d love to learn more so that we may investigate your concern and help our service department get better at we do. We encourage you to reach out to our service manager, Denny Martin at 918-249-9393. Sincerely, Chris Martinez, Director of Sales

December 02, 2022

Usually the service department is great. This last service the technician was not knowledgeable about the problem and it took 40 days of the car being in the shop to correct. It seems the More

by steve@gmtulsa.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Technician - don’t know name
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Dec 05, 2022 -

Jackie Cooper Imports responded

steve@gmtulsa.com, we are sorry to hear about your recent experience with our service department. As we were not able to duplicate the issue you were having, Porsche recommended a software update for your vehicle. That update initiated a communication error with your control unit and we thought it was best to replace it. We did communicate that the part was on backorder and immediately installed it upon its arrival. We apologize for the delay due to the part availability. We are glad however that your vehicle is functioning as it should now! We thank you for your patience and we hope to see you for your regular maintenance in the future!

December 02, 2022

Jackie Cooper Porsche always takes amazing care of me when I need service! They’re honest and up front about what my vehicle needs. Cliff and Sarah are both great to work with! More

by MATT.MASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff, Sarah
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Dec 05, 2022 -

Jackie Cooper Imports responded

Hi MATT.MASTERS, We appreciate your 5-star review. We are glad to hear Cliff and Sarah were excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 02, 2022

Everyone was. dry nice. I appreciate that our salesman made a video for us to view before coming to the dealership. More

by henryellick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayne Hetro
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Dec 05, 2022 -

Jackie Cooper Imports responded

Hi henryellick, Thank you for your 5-star review. We are delighted to hear our team made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

Dec 05, 2022 -

henryellick responded

I am not happy with my experience now. Saturday night I had a blowout on I44 at 10pm. When we bought the car I was under the impression that our tires were the ones that enabled you to drive after having a flat. We are older and that sounded like a good idea. We were misled. I am now having to buy a new one. We paid cash for our car. I did not purchase the extended warranty. Naturally I realize you are there to take money. It will be hard for me to trust the dealership. My response would certainly not be the same. If my friends are interested I would tell them of my experience.

Dec 05, 2022 -

Jackie Cooper Imports responded

henryellick, we are sorry to hear about your recent experience and we are glad to hear you are okay. A "blowout" is different than a flat, for sure. Even with run-flat tires, there are some instances where you should not continue to drive on them. This sounds like one of them. We are saddened to hear that your tire blowout has caused some concern. We are a family-owned and run business with a culture of honesty and integrity and a 32-year history in Tulsa. Our desire is to help people find a vehicle that best suits their needs and to keep those vehicles running safely for them. To provide an exceptional experience to every customer, each and every time, is our goal. We were thrilled to add you to our automotive family and we will continue to be here for you as you need in the future. If you have a question concerning your tires, we encourage you to reach out to our service manger, Denny Martin at 918-249-9393.

December 02, 2022

The service was good. The technicians were informative and respectful. I don’t have any negative comments whatsoever. More

by jesseharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 05, 2022 -

Jackie Cooper Imports responded

Hi jesseharris, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 02, 2022

I wanted to share my experience with Jackie Cooper in helping me upgrade from my Hellcat to Redeye challenger. To start with my salesperson Summer, she was very helpful and professional. She was honest More

by JOHN@BOEHM-MADISEN.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Zimmerman
Report | Print
Dec 05, 2022 -

Jackie Cooper Imports responded

Hi John, We appreciate you taking the time to write to us. We are delighted to hear Summer was excellent in helping you get into your dream car. Thank you for choosing Jackie Cooper. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

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