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Jackie Cooper BMW
Edmond, OK
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233 Reviews of Jackie Cooper BMW
BMW 440 I rated the dealership a 3 because I could have purchased this vehicle initially rather than being talked into a vehicle I didn’t want and losing seri I rated the dealership a 3 because I could have purchased this vehicle initially rather than being talked into a vehicle I didn’t want and losing serious money trading Vehicles. The salesman misled me regarding the specs of the vehicle stating it was the same as the vehicle I had initially shown interest in. I had already agreed to the deal therefore I didn’t want to appear difficult but if you don’t know ask someone who does. I took my vehicle to the dealership for service and they wrote the repair order on the wrong vehicle, a vehicle I no longer have. The vehicle was taken to the dealership for a scheduled oil change and after 3 hours waiting, I was informed the technician failed to change the oil. After waiting another hour the vehicle was returned with the low tire pressure light activated and license plates thrown onto the seat, an issue I previously addressed with the dealership. The salesman advised me that I was supposed to receive a loaner after I had waited 4 hours. It would really be nice if a dealership sincerely cared about the customer but apparently that’s expecting too much. You want great reviews but you can’t even apologize to the customer for unnecessary inconvenience. More
Cynthia was my salesperson she did a great job ..: Cynthia was very nice and easy to relate too . She understood my needs . I will definitely ask for her on my next purchase . Thanks Shelly Cynthia was very nice and easy to relate too . She understood my needs . I will definitely ask for her on my next purchase . Thanks Shelly More
Outstanding Salesman where not bushy trying to sell a vehicle Willing to show you everything you would like to see. Very knowledgeable on vehicles Great atm Salesman where not bushy trying to sell a vehicle Willing to show you everything you would like to see. Very knowledgeable on vehicles Great atmosphere Extraordinary help Max was one of the best salesman I have ever dealt with. 👍?💯 More
Cynthia Walter My salesperson was excellent. She did a great job in presenting the vehicle. They has an easy buying process. I would recommend this dealership to oth My salesperson was excellent. She did a great job in presenting the vehicle. They has an easy buying process. I would recommend this dealership to others in the future. More
Good experience The car I buy has a good condition. The tires are new. The dealer is very worm heart to show me around of their cars. The car I buy has a good condition. The tires are new. The dealer is very worm heart to show me around of their cars. More
Great experience and great service. I had wonderful customer service with Teryn and would highly recommend this dealership for any used car purchase. Transaction was easy and efficient. I had wonderful customer service with Teryn and would highly recommend this dealership for any used car purchase. Transaction was easy and efficient. Everyone was nice and friendly and easy to work with. More
Friendly and helpful service It was a different buying experience, no pressure, and didnt take alot of time, friendly sales people and it was nice that I got to take the car for a It was a different buying experience, no pressure, and didnt take alot of time, friendly sales people and it was nice that I got to take the car for a day before making my decision. More
Quick satisfaction! I live in Tulsa and totaled my current BMW. in a car accident. Once I settled with the “at fault” drivers insurance I began looking for a replacement I live in Tulsa and totaled my current BMW. in a car accident. Once I settled with the “at fault” drivers insurance I began looking for a replacement vehicle. I found a BMW through AutoTrader located at Jackie Cooper BMW in Edmond, OK. Once I reached out and explained my situation they took care of everything and I was in my new BMW less then a week later! Not only that but my car payment is $3.00 cheaper and my new car has 5,000 fewer miles! Had a nice salesman and a knowledgeable financial advisor helping me. This was my first experience with Jackie Cooper but it won’t be my last! More
Great experience My experience with Jackie Cooper Mini was great. Carly was very helpful in finding the right car for me, she is very knowledgeable with the Mini Coop My experience with Jackie Cooper Mini was great. Carly was very helpful in finding the right car for me, she is very knowledgeable with the Mini Cooper brand and her responses to my questions were timely. More
Great service EJ and Amy were awesome! They made buying a car easy with no pressure. Amy was awesome she programmed our satellite radio on our new car before we pi EJ and Amy were awesome! They made buying a car easy with no pressure. Amy was awesome she programmed our satellite radio on our new car before we picked it up! And also helped us with the satellite radio on our BMW! My husband loved EJ said “he was a bad xxx!” More