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Jack Ingram Volkswagen
Montgomery, AL
387 Reviews
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387 Reviews of Jack Ingram Volkswagen
November 12, 2011
Working with Rick Murray at Ingram VW made the out-of-city purchase (from Birmingham to Montgomery) well worth the time involved. His professional follow-through every step of the way (and probl out-of-city purchase (from Birmingham to Montgomery) well worth the time involved. His professional follow-through every step of the way (and problem solving when necessary) made new car buying a pleasure. More
by Dellahop
Employees Worked With
Rick Murray, Rick Murray
November 10, 2011
It was early when we got to the dealership but we where greated by Rick in a friendly & enthusiastic way. He was so patient and let us test drive both vehicles so we could make the best decision for us. He greated by Rick in a friendly & enthusiastic way. He was so patient and let us test drive both vehicles so we could make the best decision for us. He gave us great information on both cars to help us make our decision easier. When we had finally decided on the right vehicle he even called another dealership to get the vehicle with navigation instead of trying to sell us the one he already had. I was nice to feel that we came first. We negotiated for several hours and he never lost his wonderful positiv adituied. Guy Martin tried really hard to get us a good price and finance rate. We where so surprised about the rate when it was all finished, this is the 2nd time Volkswagen financing came through for us! We where well taken care off during the process. Kara answered all of our warranty and questions about the gap insurance! The only thing I was a little disappointed about was, when we didn't get rims or nav system like we originally wanted and we ask for free window to tinting we whrer only given a hundred dollars towards it. I think free would have been more than adequate for the amount we spent. Overall we are very satisfied, will recommend the dealership to other mitary friends in Fort Rucker and will be back when we are ready to trade up to a Passat SEL TDI. More
by Tuckers
Employees Worked With
Rick Murray, Guy Martin & Kara Killingle, Rick Murray, Guy Martin
October 17, 2011
Justin has been the Service Advisor on several of my visits to Ingram's VW and as a result I think of him in terms of a friend, as well as service advisor. His interest in my problem as well as his att visits to Ingram's VW and as a result I think of him in terms of a friend, as well as service advisor. His interest in my problem as well as his attention to detail, from drop-off of my car until pick-up, insures that I leave with a continued sense of satisfaction, and with a determination that when ever additional maintance, or service is required, I will again return to Justin at Ingram's with my Jetta TDI. Many thanks to you Justin for the exceptional interest in me, and my VW. More
by tycobill
Employees Worked With
Justin Worthington, Justin Worthington
October 11, 2011
Just moved back to the area. Bought a car from Ingram VW the last time I was here (2003). I keep coming back because I am impressed with their customer focus. Highest ratings! the last time I was here (2003). I keep coming back because I am impressed with their customer focus. Highest ratings! More
by butler0324
Employees Worked With
Criss Brock, Criss Brock
October 09, 2011
I had a wonderful experience with this dealership. Everyone involved work as a team and made sure you were comfortable while they did their magic. This dealership makes dreams come true. Everyone involved work as a team and made sure you were comfortable while they did their magic. This dealership makes dreams come true. More
by Betty Maxwell
Employees Worked With
?several
September 22, 2011
Jim Hughs is the best car dealer my husband and I have ever met. From the moment my husband contacted him, about our interest in a 2012 Passat TDI, we received the greatest and most personable service. He ever met. From the moment my husband contacted him, about our interest in a 2012 Passat TDI, we received the greatest and most personable service. He made us feel as though we were the most important customers he had. Not once did we feel any pressure to purchase a vehicle. He cared more about helping us make the right choice then he did about selling us a car. Jim was not only was extremely knowledgeable on all the Volkswagen vehicles, but also organized and friendly. His level of honesty and integrity far surpasses that of the areas local dealerships. My husband and I have a very hectic schedule and he showed his level of commitment by making himself available to answer my husband’s questions late in the evening and on the weekends. On a day that most people wouldn’t even consider working, Sunday, he answered my husband’s numerous phone calls requesting more information on the Passat we were interested in purchasing and the vehicle we were planning on trading in. More importantly he walked us through the purchasing process and gave us an extremely generous offer on our trade in vehicle. That is something we were not expecting. Overall we had a wonderful experience working with Jim Hughs and the Jack Ingram family. Both my husband and I would highly recommend this dealership to anyone interested in purchasing a Volkswagen. More
by lizard922
Employees Worked With
Jim Hughs, Jim Hughes
September 15, 2011
This is a customer-oriented dealership, very accomadating and very friendly staff. THey attend to every detail, and make the service experience very enjoyable. It is a pleasure doing business with them. and very friendly staff. THey attend to every detail, and make the service experience very enjoyable. It is a pleasure doing business with them. More
by sal1
Employees Worked With
Justin, Ruth, Justin Worthington
September 09, 2011
The service personnel were interested in being paid via telephone, but they did not complete the work on my vehicle as promised. They had my car 2 weeks and when I drove 2 hours to pick it up, they had no telephone, but they did not complete the work on my vehicle as promised. They had my car 2 weeks and when I drove 2 hours to pick it up, they had not completed all services. More
by ckirkwms
Employees Worked With
service department
August 24, 2011
This was our second stop of a day that started out to be a try numerous vehicles out for size but we're not sorry we stopped here. The salesman (Rick Murray) was excellent and the car (2011 Gold TDI) is wo a try numerous vehicles out for size but we're not sorry we stopped here. The salesman (Rick Murray) was excellent and the car (2011 Gold TDI) is wonderful. Everyone we dealt with that day were nice and friendly and seemed to know their jobs well. If I had one complaint it would be that I felt that our trade in was undervalued as it was in pristine condition and we should have gotten a bit more from it. Other than that I would give them high marks. More
by W4JZZ
Employees Worked With
Rick Murray, Rick Murray
August 08, 2011
"No pressure" shopping made it a pleasure to do business with the dealership. Very helpful and went out of their way to get us the car we wanted. business with the dealership. Very helpful and went out of their way to get us the car we wanted. More
by machaffie
Employees Worked With
Matt Vepa
